America's Auto Works

  • 4.9 of 5 stars
11 reviews

22840 Van Born Rd, Dearborn Heights, MI 48125, us

(313) 292-2800

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.8/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Dec 03, 1997
America's Autoworks 22840 Van Born (1/2 mi. east of Telegraph) Dearborn Heights, MI 48125 (313) 292-2800 Casey Pokoj, owner Casey and his guys are the greatest! This is NOT a chain! Casey is the owner, America is his wife's name. I'm a late-20's single female, and this shop is the only one I've been to that I don't feel I'm being lied to or taken advantage of. Casey is very honest and up front about what needs to be done, what can wait a while, and what can stay broken. He can fix almost everything, and doesn't lie if it's out of his range. He and his guys bend over backwards to get the work done, and FAST! He's always driving around himself to pick up parts (not waiting days for them to be mailed) and really going the extra mile for his customers. He'll give customers rides if they need. I brought my car 50 miles to his shop when I temporarily lived out of the area, and it's worth it. None of the repairs have had to be re-done, and he even helped me work with my insurance company when someone put sugar in my gas tank and I had to replace the entire fuel system! I can't say enough about these guys - THEY TAKE CARE OF THEIR CUSTOMERS! I got my boyfriend and a couple of his friends to take their cars to Casey, and they're converts, too. Casey is one of those rare jewels in the dirt pile of mechanics.
Dec 12, 2000
It's tough to find an honest automotive mechanic in this age of computerized cars and trucks, even among independent businesses like this one. I discovered the CARS.Com website and picked this shop because of the favorable comment from 1997. My JEEP is currently in for radiator replacement and misc. preventive stuff, and I'm very confident that 'America's Autoworks' will do the job right. Very pleasant, knowledgeable and helpful people!
Apr 09, 2002
Casey has always treated us fairly, helped us out even when he had to take over a do it yourself repair gone horribly awry. The man will stand behind his work; he had my van towed 25 miles at his own expense when a belt kept coming off that he had replaced. It turned out be be a defective tensioner he had put on in the first place, I have no clue if he was recompensed for it or not but he was good as gold. In twenty years of owning, driving and wrenching on cars in my humble opinion Casey's joint is as good as it gets as far as honest work goes. I told him specifically once to replace the ball joints and inner tie rods on my van and he would not do the tie rods because replacing the ball joints took care of my problem. I have given him the go ahead several times to fix what is necessary only to have him NOT replace stuff... I am torn between keeping this info to myself and doing my fellow man a good turn... Hell, I even sent my mom to him!
Nov 20, 2003
  • N/A
I'm the one who posted the first item, and 6 years later it still stands. Casey and his guys really take care of you and your ride.
Jan 23, 2004
  • N/A
In April of '02 I posted a note about Casey's place, and in November '03 I want to update. This past year and a half I still have nothing but good to say about the man. I have taken two more cars to him and had him do LESS than I told him, and he tells me how to fix my own stuff! I never fuss about price with him, I always figure I made out like a bandit just finding him. (Surprise: His place is always busy)
Jan 22, 2004
  • N/A
Based on the comments here, I went to this mechanic. I was very happy with the service and would go there again. Very pleasant and knowledgable.
Aug 05, 2004
Recommended! Before a big road trip I told Casey I was worried about the brakes. They check it out.... and no work was needed! Try that with a dishonest (average) mechanic and they'll write up a huge bill. As a female- I definitely haven't noticed any difference in treatment. Casey will take the time to explain problems. If you still don't understand, just ask!
Mar 17, 2006
The reason some items I give to grade 4 due to none actual repair work done on my vehicle. But Casey is completely honest, and for the benefit of car owners to suggest what should be done on the vehicle, which include free evaluation, proposal and demostration of problems. you can find one guy like him in 100 of similar workshop.
Oct 12, 2006
Got their name from this website. Took a 2002 Ford Explorer to Gary for inspection, for me to buy as a used car. Gary found several items worthy of negotiation, but also provided advice regarding same, and even advice regarding the sale. They obviously did a very thorough job, and at a very reasonable rate, much cheaper than a dealer wanted. It's obvious to me that they are personal in their dealings with people. I would go back for repairs if needed! (Hopefully not...)
Jan 14, 2007
I ran over a pothole in my 2005 Ford Focus. I took it to the dealership- $520! Needless to say, I declined the repair. I found America's Autoworks in the Mechanic's File. They were great. Very honest, and polite, and fast. To fix the problem, and change the oil, $43- out the door! Just to spell it out, that's a savings of just about $500! I won't hesitate to come here again. Thanks!

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