Chuck & Meredy's

  • 4.7 of 5 stars
7 reviews

18620 16 Mile Rd, Big Rapids, MI 49307, us

(231) 796-0550

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Specializes in Brakes and Mufflers
Guarantees all work for at least 1 month or 1000 miles
Specializes in Radiator work
Specializes in Engine Rebuild work
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
4.7/5
They are competent
4.7/5
Their repair price is reasonable
4.4/5
They complete the work in a timely manner
4.4/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.7/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.2/5
Jun 19, 2003
Chuck (Meredy retired) is a hard-working, genial and competent fellow. He runs things now but, I remember when he was twisting wrenches for Meredy. These guys have cared for many of my family's cars over the years. We've brought them Toyota, Honda, Plymouth, Chevy pickup, Chevy Nova and Ford Econoline Van problems. Nothing has stumped them yet. I thought I had them when they put a Jasper Engine in the 1988 van but,nope, not then either. Just this week I brought the van over to ask for a diagnosis on an exhaust leak problem. While giving it the once-over Chuck discovered it was a valve behind the engine serving the emissions system by allowing the hot exhaust gas and unburned fuel to go back to the manifold or on to the catalytic converter. The place was packed and my next chance for an appointment was in ten days. But Chuck said to leave it was to allow hot exhaust to blow directly onto a fuel line. He wouldn't let me leave until he fixed it right there and then. It is not the first time Chuck & Meredy's has put customer safety and satisfaction on the top of their list of business priorities. If you've got a problem near Big Rapids, Call Chuck at 796-0550
Dec 28, 2004
They are the BEST!!!!!!
May 08, 2005
Personable and competent staff. One of the things that impressed me most was when they called to tell me they had OVERestimated the repair cost. Usually, they're right on the money (pun intended). When I was ready to buy a new car, I asked their advice on several models. They were very helpful. I trust and respect them.
Nov 07, 2011
Nov 07, 2011
Aug 16, 2008
Very friendly and extremely competent. When I describe a problem, they give me a ballpark quote. After they look at it, they'll call with an exact quote. They have Always come in at or Below the ballpark. I've been a customer for over a decade and, though it's now a 25 mile drive, I wouldn't take my car anywhere else.
Apr 16, 2006
These guys are great mechanics, but they are cut from the same bolt of shop rags as The Car Guys. They've got a joke or a funny story to tell whenever you call or stop in to see them. They care about their customers, and the community. They're just good guys who happen to know alot about cars, and how to fix them.

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