Carter's Auto Service, Incorporated

  • 5.0 of 5 stars
1 reviews

507 S Ashley St, Ann Arbor, MI 48103, us

(734) 665-5205

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Mar 19, 2011
I think the guys at Carter Auto (John and Drew) are as honest and helpful as they are skilled. When my car broke down four hours away from home, I had it towed back to Ann Arbor, because I knew I had a big problem and didn't feel comfortable with anyone else diagnosing it. They always try to explain what they did and why they did it so that you understand your car better. They have talked me out of repairs that were not likely to be worth the expense. Finally, I recently experienced damage to my car as the result of shoddy work by a big chain mechanic company. After I failed to get them to admit their mistake, John advised me on how to approach the issue, and I was successful in getting reimbursed. These guys are good mechanics and good people.

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