Lou's Wolverine Transmission

  • 2.6 of 5 stars
7 reviews

1904 Packard St, Ann Arbor, MI 48104, us

(734) 663-3314

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Hours
 
Specialties
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
3.4/5
They are competent
4.0/5
Their repair price is reasonable
2.7/5
They complete the work in a timely manner
3.7/5
They respond well when they screw something up
2.0/5
They take the time to explain the problems and necessary repairs
3.6/5
They treat male and female customers in the same manner
2.3/5
They are always honest
3.4/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.8/5
The shop is located in a safe neighborhood
4.3/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
Feb 27, 2001
Lou did not actually fix my car, but that is what makes him so great. I told him about my problem over the phone, and he said it was probably the clutch or trans. He told me to bring it in. He tested it by driving it - we drove a few miles, and to my relief he said it wasn't the trans or clutch. We had a great chat and he recommended a couple places where I could go because he didn't fix the type of problem I had. He didn't want any money even though I took up at least twenty minutes of his time. He was incredibly friendly and honest, and if I ever have trans or clutch problems, I know where I'll go!
Mar 06, 2007
In January of 2007, I burned up my transmission. "Burned up? What do you mean burned up?" I hear you ask. I mean "burned up" as in the car stopped moving, there was smoke coming from under the hood, and it smelled like burned condensed chicken noodle soup. Thanks to some drunk, but extremely helpful college students that happened to be walking by, I managed to get my car back home, but I was then stuck with a dead, motionless hunk of metal on wheels. I located some local transmission shops online and called around to price out a new transmission. One shop quoted me $1100 for a used transmission that he "just happened to have" out of his father-in-law's Buick that had been rear-ended. Of course, it didn't come with a warrenty... Another place told me that they'd need to see the car before they could quote me a price... and I wasn't about to pay to tow it there to find out they'd want a bajillion dollars to fix it! Then I called Lou. I just got a good feeling talking to him on the phone. Lou explained to me that he could put a used or rebuilt transmission in my car, but that he really would only want to do that if my transmission was truly unsalvageable. He gave me multiple quotes, one for replacing all the "soft parts," and one for a rebuilt transmission. Then he offered to pay for my tow to get it there... I was sold! As it turns out, I toasted my transmisison. Lou said that I'd burned it up so throughly that they had to take a crowbar to separate it from where it mounts to the car and that I'd melted the case shut. When my car was done, he sent someone, at /his expense/, to come pick me up from school so I wouldn't have to take the bus. All around, Lou seemed like a real honest, good guy!
Nov 07, 2011
Nov 07, 2011
Sep 07, 2010
Took my wife's ZX2 in for a new transmission (fifth in 110 thousand miles), and they did great work. We ended up getting rid of the car, but Lou's rebuilt transmission lasted until we got rid of the car. The service was great, and the price was reasonable.
Apr 19, 2011
Do not go to this place. An elderly neighbor of ours went to this facility last summer. The owner never completed the repair and charged $1700. When the transmission failed again after 1800 miles the owner Lou states that he will fix it for another $2800. Do yourself a favor and do not go to this facility!!
Mar 05, 2012
  • hojo
Go anywhere else.I am an out of towner. Had my UM student daughter take her car here due to good review on this site. Estimate went from $700 to $1300 to $2100. When she went to pick it up they charged her $2300. Touted a $500 gas card that would ease the pain. It turned out to be a scam . Never got a cent back. This due to a leak / spot where she parked. Turned out spot returned and ended up being water pump leak.

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