Tom's Auto Repair

  • 4.1 of 5 stars
1 reviews

289 S Jackson St, Waterloo, WI 53594, us

(920) 478-2438

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
May 10, 2000
Went in for some clutch repair and they were very straightforward and direct with the problem, they fixed it and even gave me the old clutch so I could return to another stiff and get a parts refund. When the new clutch needed adjustment I drove over there without an appointment, pulled right in and they adjusted it with no questions. I got an estimate for the replacement of all struts for my Honda, it came in unexpectedly high in labor, even in their opinion, but after talking with a mechanic he explained to me and showed me on my car why. Very forward and honest, not necessarily the cheapest, but honest.

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