Park Falls Automotive

  • 4.6 of 5 stars
2 reviews

864 4th Avenue South, Park Falls, WI 54552, us

(715) 762-1911

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Hours
 
Specialties
Offers loaner cars
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Sep 18, 2008
The hired help has always been willing to talk with me about my car troubles and answer my ignorant questions. I had an oil leak that wouldn't go away on a 1998 Subaru Legacy Outback regardless of the shop's attempts to fix it. After the initial repair attempt, they did not charge for the two subsequent visits to finally repair the problem. That's the kind of service that wins customers. They certainly earned my loyalty as a customer!
Sep 08, 2006
We were headed down the road for Labor Day holiday with the boat in tow when our 1998 2500 Suburban began blowing fluid all over the place, I mean the bottom of the truck was dripping and the bow of the boat was covered in a nice reddish oil slick. I stopped in to Park Falls Automotive in highway 13 to get it looked at. Good thing. The transfer case was almost dry. John and the guys at the shop basically stopped what they were doing, dedicating themselves to getting us back on the road. They pointed out a little hole in the transfer case that was pumping fluid out in a steady stream. My heart sank. There goes the weekend and $2,000 for a new/used transfer case, if we could find one. BUT WAIT!!! Rather than insisting we put a new case in, the guys first pulled up the GM schematic and discovered there were no moving parts behind the hole. A small screw, a healthy coat of JB Weld, and a two hour tour of Park Falls was all it took to put us back on the road. Honest, friendly and understanding. I wish I knew of a a resource like that in my hometown!!!

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