American Imports Incorporated

  • 4.9 of 5 stars
6 reviews

N96w14433 County Line Rd, Menominee Falls, WI 53051, us

(262) 255-4470

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Reminds you when routine maintenance is needed
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 25, 2005
My 1996 Honda Civic DX had an intermittent check engine light condition. I was able to pull the code and new it was a restricted catalytic converter. Knowing it would be cheaper to buy a new car than take it to the dealer, I opted for an independent garage. I had heard about this place through a local Christian radio station and decided to give them a try. They ran a diagnostic check and a visual inspection of the cat and determined it was deteorating; thus a cat replacement was in order. HOWEVER, they told me of a Honda TSB which applied to my year/model of Civic which would get me a FREE cat replacement under the extended emissions warranty program. The diagnostic charge was $90. However, I had them do some additional general maintenance while the car in their shop. They listed other items which needed attending to and gave me itemized prices for them with my option to fix at this time or not. I elected not to fix due to my financial situation which was just fine with them. They told me that it is their policy not to over sell service. Now, back to the Honda dealer. They confirmed the TSB and not only replaced catalytic converter under the TSB but the two O2 sensors and did a complete tune-up for FREE. Now, I call that a "win-win"!
Nov 07, 2011
Oct 02, 2008
I've taken my car to American Imports since I bought it in 2002. I use my car A LOT (20,000 miles + per year). It HAS to work. They fix it right the first time, every time. They warn me of upcoming repairs. They fix ONLY what needs fixing. They did everthing right to remedy the situation the one time they made a mistake. Their business is doing so well by word of mouth that they are expanding! You can TRUST them!
Jul 19, 2008
They're a family business, completely trustworthy. I've been going there for over 10 years. Their prices are reasonable, they don't suggest work that isn't necessary. I take my car in for oil changes and they suggest things that either need to be watched or need to be worked on. Mostly I hear "everything looks good!" How often do you hear that at an auto repair shop. I feel they are honest; as an elderly women who doesn't know car mechanics, it is very comforting. They specialize in Japanese cars mostly.
Nov 02, 2008
Great service! They have a few nice perks: 5% cash back, referral program, and a free loaner car. They were very thorough in explaining services and different options. I highly recommend them!
Aug 04, 2010
Our family has been using American Imports for several years. They kept our 1988 Civic running well, even as the floorboards rusted away (back seat of course). We continue to use them for our Honda Odyssey. When my husband found an older Lexus at a small used car lot, they helped us feel OK about buying it, and continue keep it running smooth. I highly recommend them.

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