Tom's Auto Clinic

  • 4.5 of 5 stars
16 reviews

2652 E Washington Ave, Madison, WI 53704, us

(608) 241-3391

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.6/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
4.6/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.1/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.4/5
May 30, 1997
I've referred many people to Steve and everyone has had glowing reports on the service they've received from Steve, the mechanic, and his wife, Marylynn, who manages the business.
Jul 12, 2000
MaryLynn and Steve are honest, "don't fix it if it ain't broke" types. As an owner of 2 less-than-perfect vehicles, I appreciate that they don't try to push you to keep the car as a museum piece. Fix what you need to, and not until you need to. This approach might not be for every type of car owner, but it's perfect for us. Their rates are very reasonable, and I've never once felt overcharged. A death in our the family took us out of town for a while, and when we returned we needed an oil change. The shop is next to a laudromat, and I told them I'd go do my laundry and come back. When they were done with the car, they drove it over to the laudromat for me so I wouldn't have to carry my laundry back to the shop! After such a hard week I really appreciated being treated so well! Tom's is female- friendly, too. I want their business to do well because they're so nice, but don't too many of you folks go there...or I'll never be able to get an appointment for an oil change!
Nov 07, 2011
Nov 07, 2001
When I first went there in 1976 I walked in and told them I thought I needed a new radiator. --They fixed my problem, which was actually MUCH simpler and much less expensive. They are absolutely honest and never recommend an unnecessary repair. Their prices are reasonable. A wonderful husband and wife team.
Dec 11, 2003
An honest mechanic! This husband and wife team will keep your car running without unnecessary repairs. They have always been straight forward and honest, they have even gone so far as to recommend another shop when they didn't have the equipment to perform a particular service. Highly recommended.
Aug 18, 2004
This little shop is run by a lovely couple, Steve & Mary Lynn. They have always been so honest and fair that I am sometimes concerned we're not paying them enough! They explain everything and have never made me feel like a clueless woman (like other shops do). They're not the quickest but make up for that with their honesty and friendliness.
Oct 10, 2007
They found a walnut under the throttle cam on the carborator that was causing the idle to go up and down... That was a fun surprize, and it helped, but the reason I took the truck to them was a clunk in the back! The mechanic is a bit of a tinkerer, I guess, but helpful. Long wait to get the truck back--clearly a product of their very small scale operation ('mom-n-pop' type thing).
Nov 07, 2011
Jun 01, 2004
Good ol' fashioned mechanics shop. Just a husband and wife there, from what I can tell. Decent and honest. Gave me great advice on a used car about a year and a half ago, and I've haven't had any problems with the vehicle. The kind of shop that will fix a flat for you, and tell you not to worry about it when you try and pay. Go to Tom's.
Apr 05, 2005
  • N/A
they were quite helpful and friendly and honest.

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