Phoenix Foreign Car Service

  • 4.9 of 5 stars
22 reviews

929 Stewart St, Madison, WI 53713, us

(608) 277-8833

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jan 23, 1999
Harry is a wonderful man. When my fiance had her truck break down in a small town in Idaho, I called Harry. The problem turned out to be a transmission bearing. Harry doesn't do transmission work, however he understood the symptom well enough to somewhat diagnose the problem over the phone. Not only did he give a heads up, he said the my fiance and the mechanic doing the repair could talk to him directly. He even suggested that she call him collect so that she could save some money. Brenda brought him soveniers from Idaho. She will only let Harry work on her vehicle. Especially after his help saved her $500.
Oct 26, 2000
I live in northern WI and the problem car is with my daughter in Madison. I found them on your website and called. They met all expectations -- knowledgeable, professional, courteous, as well as going out of their way to make it easy for my daughter to get the car in and fixed promptly. I highly recommend them.
Jan 30, 2001
If you get there by 10:00 A.M. the breakfasts are phenomenal. Maybe , maybe you can have some things done cheaper elsewhere. Nowhere will you find anybody as consciencious and genuine as Harry. You'll be confident about his work. Jan Mack
Apr 24, 2001
PHOENIX FOREIGN CAR SERVICE is a respite for the repair- weary customer! I discovered Harry Harrison and his knowledgeable staff through my mother - who was refered by a good friend and then her sister in the same day - and as my mother knows little about car maintenance, she found Mr. Harrison to be very communicative regarding the repair situation and potential outlooks, clearly trustworthy, and even thrifty. At the time we needed a used car, and that meant getting a used car inspection. I was new in town so I went to Mr. Harrison at PHOENIX. The situation couldn't have been more pleasant. He made me feel comfortable by explaining the most important things to look for in any used car, (ie. engine compression test), he then educated me regarding the tests, the hows and whys, and when completed he even gave me his own estimate on the Volvo's worth. Finding that the 1982 Vovlo was in good order but needing a few things prior to getting through a Wisconsin winter, Mr. Harrison came to a price less than half of what the individual was asking for the Volvo. Nervous about this I explained my current situation,-- I had few dollars to expend towards a higher-class of used car, and the current owner seemed firm on his price. Well,-- as it turned out, Mr. Harrison completed his testing of the Volvo, called up the current owner, discussed the Volvo's life-span compared to current car-health, and the next thing I knew the Volvo's seller was offering me the sale at half his original price! Mr. Harrison had actually saved me $1100.00 in one afternoon of honesty and most simply,-- good citizenship! Of course the volvo has since passed-on, but I have never gone to anyone but Harry and his knights of the PHOENIX FOREIGN CAR SERVICE round table. They immediately offered & then happily bought a car back from me after being unable to fix it fully. [It was an old Honda; radiator, temp. gauge, thermostat, cooling/over-heating problem.] Of course they only work on foreign cars, but they always have given me advice in the best possible ways. They as a whole are empathetic to a stationary person who should be driving. They have always done whatever it took to get me back out on the road, as soon as possible,-- allowing me to make payments on the work they had done. Really, just unbelievable kindness and understanding comes through their work and their persons. They have always advised me when and why its good to save money and use a generic part, and when Not to. They even advise on when to skip the work and sell the car. {That wonderfully-hearted 1982 Volvo drove me like a stallion through three Wisconsin winters,-- and I didn't even sell it at the end of its days. I took it into see PHOENIX
Nov 07, 2011
Jul 18, 2002
Harry's great. He fixes things right the first time, every time (unless you have an old English car and then no one but the Big Mechanic upstairs can handle it). They are cheerful, good people, and there's always public radio on in the background. Classical music in a shop where you can eat off the floor? Makes me want to buy a Volvo just so I can see them more often. :-)
Jan 23, 2003
When I walked in the door, the first thing this bearded guy said to me was, "you look cold". I was. My '89 Wagovan wouldn't start because the clutch pedal interlock switch had died. It was about 1 degree above zero. I had waited for the tow truck and we had jumpstarted the car, after which I drove to Phoenix Foreign Car Service, worrying that this would cost me time and money I couldn't afford. To make a long story short, Harry (the bearded guy) was trying to order the switch from a parts place and they were slow getting back to him. It occurred to both of us at the same time that bypassing the switch was the simplest solution. (It's a stupid mechanism to keep you from starting up in gear, intended for teenagers who normally drive automatics, as Harry put it.) He had dropped the task he was working on when I came in. It took him ten or fifteen minutes to wire the bypass, during which we talked about his recent vacation in Thailand. He charged me only $5. Great guy, great place - I'll be back to get some bigger things done. I'll be back to get real work done.
Jun 25, 2005
  • N/A
Great people, service and prices. They do a wonderful job of keeping my '86 Saab on the road. I truly like taking my car in for service.
Jul 20, 2005
These folks at Phoenix rock. I mean, seriously -- who actually likes to go to the mechanic? Who has great political conversations, listens to relaxing music and (not relaxing but nevertheless satisfying) public radio, and eats complimentary cookies and drinks good coffee while waiting for their car? Who almost feels as if they've ripped off their mechanic when they have multiple years of consistent, solid cheap-fixes on old notoriously- expensive-to-fix Volvos? People who take their Volvos to Phoenix. Harry and Bob and Marlene will take care of you. Seriously, these folks restore one's faith in the very possibility of honest, humane business interactions.
Jan 11, 2006
These guys not only assessed the problem accurately and quickly, but then sent us to another autoshop to have the work done since the other guy was better at executing the cheeper fix. Talk about honesty and integrity. The only problem is that they're always busy, so they can't always fit you in immediately.

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