Hansen's Auto

  • 3.5 of 5 stars
6 reviews

1405 S Park St, Madison, WI 53715, us

(608) 256-0713

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.4/5
They are competent
3.4/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
3.5/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.4/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
3.6/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Mar 10, 2006
I have gone to the Hansens for many years. They have the best mechanics in town. They have always been able to repair any problem that I have ever had. There shop is always clean and in order. They alway give me a estimate and if it goes over they call first. All that I can say is [YOU'VE TRIED THE REST NOW TRY THE BEST]
Nov 07, 2011
  • N/A
Nov 07, 2011
Jul 21, 2009
I fly radio control model airplanes, a few years ago while at the park this guy admired the condition of my car, especially the very clean engine compartment. We started talking about all things with motors, cars, motorcycles. Turns out he was a mechanic at the shop, so I took my car to him. He is no longer at the shop, but I still return for service.
Oct 29, 2011
I had them replace my radiator in my 2006 Honda pilot. I noticed the next day that something was leaking from the bottom. I called and made them aware of the problem. Right away they gave me a bunch of excuses, that it was degreaser or it could be cutting oil. After investigating myself, I found out it was transmission fluid. Plus I wanted them to use the antifreeze that I supplied to them from Honda. They only used 1 gallon of what I provided. They told me that they used a gallon of their stuff when they back flushed it. I took the Pilot into my Honda dealership; they discovered that they didn't attach the hoses correctly, reused the old clamps, and broke the clips for the plastic brush guard- replacing them with zip ties. I will never recommend or take a car back to them.
Dec 20, 2013
  • TomTappet
Kinda pricey

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