Fred's Brake & Alignment Service

  • 3.0 of 5 stars
3 reviews

832 Rose St, LaCrossse, WI 54603, us

(608) 784-6100

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
3.3/5
They are competent
3.3/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.3/5
I would use this mechanic again
1.5/5
I would recommend this mechanic to others
1.5/5
They fix the problem the first time
2.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
3.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Jul 28, 2006
Fred has been working on my families vehicles for more than 25 years. My Dad & Uncles always say take it to Fred. They say that Fred & his crew are the best front end people in town! They always take the time to find the clunks & I know they have more time on the job than I was billed for. Fred always gives an aproximate estimate & the bill is usually less than the verbal quote.I have such trust in him that I usually just give him a limit ,most the time the bill is less than my limit but if he runs into trouble he will always call and get my approval before he continues. If you have had problems with some of the other shops don't be afraid to give Fred's a chance. All the people I have referred always give me good feedback. Fred's has been able to fix everything I've encountered on my vehicles that I have taken to him over the years. By the way I'm a female and I've seen the way Fred treats all customer with great respect while I've sat in his waiting room. And I can see all Fred's customers treat him with great respect too.
Nov 15, 2012
  • sailorbill
My 1999 Ford van needed a complete brake job. Front and rear. The final price was higher than the original estimate by about $100. That is not my complaint. About 6 months later, the front disc brakes started to make a very high pitch squeal with light pressure on the brake peddal. They told me I did not drive the van enough. (It is true that I don't put many miles a month on this vehicle, but another mechanic told me that is balooney.) The real problem was they used cheap brake pads. I contacted them again to see what they would do and I would have to pay for any new parts but they would absorb the labor cost. My cost was still going to be over $150. I took it to another shop. In affect the other shop re-did the front brake job and I paid them more money, but I did not trust Freds to make the squeek go away. With the other shops materials, the squeek is now gone.
Jan 18, 2015
  • sr999
I had an oil leak on my Ford Taurus and they told me it was my oil pan that was leaking and needed to be replaced. But in order to replace it, they had to "break a part" to get to the oil pan which would drive the cost up to $1000. My boyfriend was also with me to hear this. We were EXTREMELY skeptical so I called the dealership where my car was purchased and asked a relative who is a mechanic if they, indeed, had to break a part to reach my oil pan. They LAUGHED and were not surprised when I told them Fred's Brake and Alignment quoted me this. They are well-known liars and I feel stupid for going to them previously for my auto needs. Don't make the same mistake I did. Especially if you're a woman. Side note: they also told me I needed my ball joints replaced which of course, was quoted hundreds. I told them no. That was almost three years ago and I've been to a few car places since then. I have not once been told that my ball joints were loose. INFURIATING that a business like this is still open! Also, very rude and condescending on the phone. Just the worst.

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