Anderson Automotive

  • 3.2 of 5 stars
3 reviews

2335 Eddy Ln, Eau Claire, WI 54703, us

(715) 832-1253

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
3.7/5
They are competent
3.7/5
Their repair price is reasonable
3.7/5
They complete the work in a timely manner
4.3/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
3.7/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 07, 2011
Oct 11, 2007
I was pulling a float in the high school homecoming parade and had the back gates open on my suburban so the music could be heard. When I pulled into the parking lot at the end of the parade route I turned sharply and "pinched" the back gate with the trailer causing the gate to crease and bend on the hinge. I thought, here goes big bucks.... As a result of the door being bent the inside dome lights stayed on all the time. I called Chris at home on a Friday night about 9:30 and asked for his opinion. He helped me out with the lights and suggested that I bring it in on Monday before calling the body shop. They were able to "do their magic" on the door and saved me the big bucks I anticipated spending on it. Just an example of how Chris and Vicki run their business. I feel very fortunate to have a mechanic I trust working on my vehicles.....
Aug 18, 2015
  • OppoTim
Anderson Automotive will not stand by their work. My Mazda3 needed a clutch replaced and Anderson Auto did the work. This was done 9/2014. Now less than 11 months later (8/2015) my throw-out bearing is making noise when depressing the clutch pedal. I took the car back to Anderson and they said the whole clutch needs to be replaced again. I showed them the receipt from 9/2014 proving they replaced the clutch at that time. They said they will not cover replacing the clutch again and that it would cost me over $600. This shop does not stand by their work. There's no reason the clutch would go bad in less than 11 months. I've driven manual transmission cars for 20 years. I do mostly highway driving for work. This car is driven and a treated properly. Do not trust Anderson Automotive with your repair needs!

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