Herold's Import Auto Repair

  • 4.9 of 5 stars
2 reviews

5119 188th St NW, Stanwood, WA 98292, us

(360) 652-7866

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Transmission work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Nov 06, 2011
Mar 11, 2007
I recently took my Toyota truck to Herold's based on a previous review. My two Toyotas rarely need repairs, but I've been looking for a good independent mechanic to do routine service. Bob did a complete safety and operations check-up on my Tacoma, rebuilt my starter (which had started to fail), replaced a fuel filter, and replaced three engine belts. Although I had given him the okay to proceed with some other things, he encouraged me to hold off on a few that weren't necessary right away. Bob showed me each of the parts he replaced. Since I've only been there once, I chose not to make assumptions regarding most of the items on this survey. However, Bob Herold seemed to be very professional and very personable. Bob said he specializes in Japanese imports, but works on all makes and models (he had both a classic Aston Martin and a newish Mini Cooper in his shop when I arrived). He also said he does vehicle inspections for folks buying used cars. The noted labor rate is $75/hr; Herold's accepts cash only. I'll be back to Herold's for my next service, and will be recommending his shop to others. :)

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