Number One Japanese Auto

  • 4.9 of 5 stars
11 reviews

10218 Greenwood Ave N, Seattle, WA 98133, us

(206) 782-0711

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
4.9/5
Their repair price is reasonable
4.9/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.2/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Nov 06, 2011
Jun 15, 2000
It was so nice to take in my 19 year old car and not feel I was an undesirable customer and that they didn't really want my old clunker (which runs very well) in their lot. This happened to me at the much praised Hobb's on Queen Ann. I don't know much abo
Sep 15, 2007
I have been taking all my cars here for years now. Tony and Phil are always honest and the prices are fair. My daughters GEO turned over like it had a broken timing belt and wouldnt start. I took it to Tony and he diagnosed it as engine valves that were stuck open due to using cheap gasoline and short trips. Tony freed up the valves and only charged me $60 total! A lot of other shops would have taken advantage of the situation and padded the bill with unnecessary work. I have been a mechanic for 40 years but when I get into something I'd rather not do it goes right to Tony and Phil. They are one of the last honest shops left in Seattle. They have my complete confidence
Jul 27, 2000
  • N/A
i took my isuzu in today, was initially told it would be looked at tomorrow. they called 3 hours later, told me that had some spare time, checked out my vehicle and assessed the problem. i had recently had my back brakes replaced at a walts brake muffler shop on capitol hill, and was noticing screeching goose sounds after their work. i took my car back to walts to have them fix the obvious brake problem, they told me there was no problem and sent me on my way. needless to say, the sound came back. convinced now that it wasn't a brake problem, i called a few shops and the best guess was that the sound was the result of the axle bearings. this is what i told no.1 japanese auto repair. when they called me to tell me what the problem was, they said it was the brakes! fancy that! walt's had apparently overlooked locking the brakes -twice. japanese auto repair cost? 25$. i was extremely impressed with their honesty- they could have totally taken me for a ride by replacing any or all of the fully functional axel bearings, and i would have been none the wiser. not only were they extremely honest! but managed to check out the problem a full day in advance. i will definately be going back and reccomending this shop to many!
Jul 20, 2008
I am a 44-year-old woman, and I have been bringing my manual-transmission, 1987 Honda Accord to these guys for about 10 years now, upon the recommendation of a friend. Until recently, all my interactions with them have been extremely positive. They have proven themselves to be very competent, fair, honest, and helpful. My two most recent experiences were less pleasant, but maybe it's my car and not them. I'm having problems with the car stalling after it warms up, and they decided to fix a vacuum leak instead of replacing the carburetor. (I had them do a lot of other work while it was in the shop.) When I got the car back, it ran better but not right, and soon overheated. I found a spark plug resting in the fan well, and they noticed that my plastic (!) radiator had cracked!! Tony suggested that I pay for the new radiator and they put it in without charging me for the labor -- very fair. I will definitely go back to them, but maybe I should call Bob and Ray to figure out the problem with the instability in the idle speed. :-)
Feb 19, 2005
They asked questions. Seems like everytime I walk into an auto shop someone is telling you what the problem is before you get a chance to speak your peace. I really had a good vibe from them that they wanted to fix my problems. I look forward to going back there.
Jan 07, 2006
Phil and Tony run/own this shop. They are both extremely knowledgeable. They base their business on providing options if there are any. There was one time that Phil advised he didn't know for sure what the problem was, but suggested what he thought it might be. Before he would agree to fix it, he recommended getting a 2nd or 3rd opinion just to confirm. They are accurate in their diagnoses, fast in getting the repairs done and take into consideration the situation I am in at the time when it comes to solutions. Though Phil can be a little blunt at times, he and Tony both know what they are doing and I appreciate their candor and their work.
Jun 08, 2007
Phil and Tony are a great pair. They installed a new engine in my Honda civic, and the bid was reasonable, the work outstanding, and finished on time. Very trustworthy, and responsive to your needs as a customer. It was my first experience with them, but it won't be my last. They make you feel completely at ease, and it's nice to know you won't be charged for anything that isn't necessary. They get you back on the road as quickly and economically as possible, and in today's world, that's a rare thing. Good, honest mechanics are hard to come by, but these guys are the real deal. glenn k.
Jan 06, 2009
These guys do not blow there own horn. They are not fancy... they have real personalities. I have used them for over 10 years and with several makes of cars. Phil the primary mechanic works only on Japanese cars. I do not believe you will find in Seattle or any city the rare combination of competence honesty and fair pricing that exists here they are Intelligent by any standard and thorough in explanation as you could possilby want They are probably quicker than most places too (you may or may not be able to get worked on right away call these guy if you want real and rare combination of honestly reasonable cost and competence John In Seattle
Jan 06, 2009
John and Tony are AMAZING!! My wife and I have been going there for over ten years and have never had a problem. If you want an honest and amazing mechanic go here. How honest you ask. When my wifes subaru died one day coming home from work we took it to John and Tony and thery told us that the A/C motor and died and the cost to replace it would be about $750 (stupid serpentine belts). Turns out that the motor was still under waranty (we are not the original owners) and that the cost was only labor, $80. They could have pocketed the difference and we would not be any the wiser. I trust thest guys so much tath I bought a Honda jsut to have them as my mechanic.

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