Honest Auto Service

  • 4.9 of 5 stars
12 reviews

16622 Aurora Ave N, Ste A, Seattle, WA 98133, us

(206) 546-1188

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.9/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.2/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Oct 29, 1998
I had a problem with rough indling after i changed a hose from the radiator. I called the shop and they said they probably wouldn't get to the car till the next day. I recieved a call from them 2 hours later and was told that the problem was the oxygen sensor. Bruce asked me if i had put any additives in my fuel system since the end of my oxy sensor had magnesium on it, thus causing problems in the combustion chamber. He was very thorough and was not at all condescending in his explanation/diagnosis of the problem. After the explanation, he told me they had the oxy sensor in stock and that i could pick up my car the next hour. This, to me, is service above and beyond the call of duty.
Nov 29, 1998
My family has been bringing their cars to Honest Auto for over 5 years and practically begged me to take my car there when it acted up. Bruce diagnosed and repaired my 1994 Camaro Z28 professionally and accuratly the first time. He explained the problem, the procedure he took to diagnose it, and the fix in a way I could understand. The entire experience was very good! I will return there for future service!
Jan 10, 2000
Nice people,but really busy all the time.They are very fair.
Nov 07, 2011
Nov 07, 2011
  • N/A
Mar 02, 2005
We have been taking our cars to Honest Auto for nearly 10 years now. They underwent an ownership change in 2003 when the former owner and lead mechanic retired/moved out of state, and only one mechanic survived the transition. However, the new owner (Howard) and crew are as reliable and competent as always. My one BIG complaint is that they are no longer open on Saturdays, so I have to take an afternoon off work to take care of routine car maintenance. But they do great work, so it is worth it!
Jun 04, 2005
I took my car there before and after Howard was the owner. The service maintained its quality under the new ownership. Howard is very nice and takes time to answer questions. The work has been good. The one time I had a problem with a repair, I came in without an appointment, and they fixed it immediately while I waited. Nice people, good work! (I've moved to Portland and am very sad that I need to find a new mechanic!)
Sep 11, 2005
We have taken our cars to Honest Auto (based on these recommendations) since 1998. Every repair has been on time or sooner, at estimated cost or less, and with politeness, cleanliness, sympathy and good will. They replaced an alternator on our van that failed 9 months later, and replaced it under warranty at no cost and no fuss. I have total confidence in Honest Auto.
Feb 19, 2007
I went here to fix a squealing noise in my brakes. They fixed the problem (new drums) quickly at a fair price. If I hadn't moved recently I'd still go there for my car.
May 04, 2010
I have used this shop for the past 10 years. I have always been treated fairly and with respect. Never have had a problem with any service they've performed to date. They are an honest shop.

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