Marty's Eastside Automotive

  • 4.5 of 5 stars
9 reviews

500 S Main Street, Ellensburg, WA 98926, us

(509) 962-8484

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.3/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.4/5
They take the time to explain the problems and necessary repairs
4.4/5
They treat male and female customers in the same manner
4.7/5
They are always honest
4.6/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.2/5
Aug 27, 1997
Being from out of town, I found Eastside and Marty very helpful, friendly and quick. He even loaned me a car so I can get around town. They showed me the bad parts, and fixed up some other problems so I felt safe driving 1700+ miles home. I talked with some other folks in town, and they all had good things to say about Eastside. Wish they were in my town.
Nov 07, 2011
Mar 21, 1999
Marty was part of the deal when I got married: He was my wife's mechanic and she wasn't about to go to anyone else. As out family has grown, we've moved from a Toyota Camry to a Subaru Wagon to a Volvo wagon. When we bought the Volvo, the dealer failed to fix a broken light before the car left the lot. Though Marty usually doesn't deal with "body work," he agreed to fix the light for us and bill the dealer without grumbling. A few days later, the check engine light came on and wouldn't go off. I took it back to the dealer, Barrier Volvo in Bellevue, and they fixed it -- or at least it seemed they fixed it. Forty miles after leaving the dealer shop, the light came back on and the car was hiccuping again. Marty came to the rescue: His mechanics fixed the problem for good the next day, and again billed the dealer. Honest, competant and flexible: These guys are good.
Dec 14, 2001
Marty has told us not to fix things that were not needed things that he could have easily fixed and taken the money for doing. We have had him work on about three Toyotas, a couple of Hondas, and a couple of Dodge vans over the years and we trust him completely. When his daughter advertised to care for pets when people are out of town we hired her, and gave her the key to our house. We trust them that much. Generally the bill is what I expect. There was a sign in his shop says "If you are not happy with the work tell him. If you are happy tell others."
Jan 18, 2002
Marty is always willing to make sure the job is done right, and if it is not, he will do what he can to make things right.
Nov 07, 2011
Feb 13, 2007
Marty is the BEST! My most recent experience is that he identified a problem with my Outback's coolant system (blown head gasket), told me it's a known flaw in cars from my year (2001), and that I should be able to get warranty coverage. He then told me what to tell them, and I got a new headgasket for free b/c it WAS under warranty (tho' way past the original warranty at 180,000 miles). I had gone in to Subaru a few years ago to do some recall thing (they used an additive to 'seal' the gasket), but since that didn't work the replacement was covered. The thing was, Subaru wasn't gonna tell me it was covered, but, thanks to Marty, I knew what to say and what to expect. I tell everyone in town to go to him!!
Jul 02, 2009
One of the hard things about leaving my home of 22 years in Ellensburg Washington was leaving my friend and mechanic Marty Miller. What a guy!! He's been there for my car and me many many times. He is so knowledgeable about car mechanics it makes my less technical head spin. He'll do you right!
Jan 04, 2011
Marty, Kathy, and the guys of Eastside are the best, most dependable, honest and humorous auto caregivers on the planet - or at least the Western Hemisphere. Trust them with your life.

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