K & M Automotive

  • 5.0 of 5 stars
5 reviews

13910 NE North Woodinville Way, East Seattle, WA 98072, us

(425) 481-9496

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 06, 2011
Dec 18, 1999
Kinnon and Sean are GREAT! Many times I've gone to them for silly things like I can't unscrew the bolts on my licence plates, or the screw for my windshield wipers are loose, and they always take time out to help. I feel comfortable asking "stupid" questions, and will always get an honest answer. They will always tell me what my options are, and what the costs involved will be. Though I have moved to Alaska, I still call them on occasion to ask questions. They are my own personal "car talk". When I bought a new (used) car, Kinnon was more excited about it than I was (my old car was a disaster). HIGHLY RECOMMENDED.
Nov 20, 2003
Kinnon has been fixing my cars since he was a teenager. First Beetles, then a Plymouth Champ, then a Camry, an Audi and now a new Beetle. His hourly labor rate isn't the cheapest, but he always adds extra repairs off the clock. If I go just for an oil change, he rotates the tires, resets the emergency brake and vacuums the interior. You can count on Sean for the same level of service. I have found these mechanics to be honest, conscientious and concerned with customer service. They always help me plan for repairs in the future, and if you're short of money, they'll advise you on what should be done immediately and what can wait. They helped me to get 240,000 miles out of my 1983 Camry! I can't say enough about this shop.
May 31, 2006
I have used these guys for years and I've always had a positive experience. I've recommended them to faimly and friends many times and I've never heard anything put positive feedback. They don't advertise, their customers send them plenty of business. Everyone should have mechanics this good. Heck, they're probably even better than you guys!!
Jan 10, 2009
We found Kinnon via a Car Talk recommendation when we moved to Washington 12 years ago. He has been the only mechanic who has handled our last 4 cars...including every oil change. We trust him 100%. He has been the best mechanic we have ever used. He and his guys are completely competent. Kinnon has never steered us wrong with a suggestion, and when we inquire about new tires or the like, he usually tells us to save our money for another 6 months or a year. He's that honest. We'd never use anyone else. He's the best around!

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