Twisted Wrench

  • 4.2 of 5 stars
16 reviews

60 Ethan Allen Dr, South Burlington, VT 05403, us

(802) 660-0838

Email: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.3/5
Their repair price is reasonable
4.1/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.9/5
They are always honest
4.5/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.1/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.4/5
Oct 14, 2010
Jim is great! He will fix only what is necessary on the vehicle. He has competitive rates, and a very flexible schedule. Very up front and honest. Always willing to find a way to get the job done for your budget. I know he works on a lot of VW's, and I have also had him work on my Jeep. He used to work for a chevy dealer, so rest assured he knows all about GM cars as well.
Oct 14, 2010
These guys (Jim and Eric) are great at explaining problems to you and offering options. They've demonstrated to me that they're honest and their prices are fair. In addition, they're friendly guys and seem to enjoy their work. Its my impression that they'll work on any make of car for basic repairs, but specialize in Honda and Accura.
Oct 14, 2010
I can highly recommend the Twisted Wrench. Jim is very anal about his work, which is a great trait for a car mechanic. His perfectionism is your best friend. Joe Backyard may be slightly cheaper, but I assure you Joe's repair will be sloppy compaired to Jim's work. However, with a labor rate of $45 per hour, the Twisted Wrench is still very reasonable for the Burlington area. Jim does not specialize into any specific brands (from what he told me, he is pretty knowledgable about Hondas, though). So maybe you should think twice before having him fix the engine computer problem on your Lexus. But for everthing else, Jim's the guy!
Nov 07, 2011
Apr 13, 2004
These guys are experts with Hondas, Acuras and Subarus. They explain the work that needs to be done, and, more important, will honestly tell you when work is not necessary. They are fast and reasonable. What more could you want in a mechanic? I'm thinking of buying a Mazda and hate the thought of having to find another shop.
Aug 13, 2004
I called in because the maintenance required light on the dash of my '98 Honda Accord had turned on at around 80,000 miles. I asked them if this should be cause for concern, and they told me no that it was automatically programmed to turn on at certain intervals and I shouldn't worry about anything mechanical wrong with my car. They were friendly, honest, and seemed to respect me even as a non- paying customer. They even offered to have me come by to turn off the light for me for free. I will definitely do business with them the next time something is actually wrong with my car.
Aug 26, 2005
I was told you could spend a lifetime trying to find honest and amazing mechanics. After taking my car to Jim and Erik at Twisted Wrench, I feel that my search is over.
May 21, 2006
They know subaru's inside in out, very proffesional, trustworty, and compentent. I would requimend to anyone.
Jul 28, 2006
I have found a new mechanic! Thanks Car Talk guys!
Oct 14, 2010
Jim and Eric were great to work with. Straight talkers, very friendly and knowledgable. I will be going back to them without reservation for my Honda repair needs.

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