Doug's Automotive LLC

  • 4.8 of 5 stars
1 reviews

200 N Bayard Ave, Waynesboro, VA 22980, us

(540) 280-3999

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
N/A
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Sep 19, 2005
Ten months ago my 1997 F-150 started running poorly. I decided to go to a shop on the way home. The check engine like came on and it ran very poorly. I stopped at another shop I have used but they specialize in foreign cars. They recommended Doug. I went there he gave me a ride home, and got the truck in the next day. That was 10 months ago. Last week it started running poorly and finally the check engine light came on. Doug had the records and said the parts were warrantied for a year. The engine error code indicated cylinder 2. He found a broken plug wire and replaced the set. That did not fix the problem, the engine continued to miss intermittently. He swapped out plugs, injector and coils. Then suggested the only thing left was a bad intake gasket. He replaced them and sure enough there was a crack in the old one. That did not however resloved the problem. He finally replaced the plugs and wires again. The truck now runs great. So basically he changed the wire harness twice, replaced the plugs, installed gaskets and diagnosed the problem only charging for 6.5 hours of labor, an intake gasket set and antifreeze. Doug is very a methodical mechanic, he keeps you informed and I am very pleased with his work.

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