Ben Edwards Auto

  • 4.7 of 5 stars
3 reviews

250 E Main St # A, Waynesboro, VA, us

(540) 941-0089

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
4.3/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.3/5
Nov 06, 2011
Oct 22, 1998
The engine on our Tarus Wagon blew and before they cracked it open, Melvin told me he thought we'd need a new engine. (at the insistence of my Dad, we got an estimate from a dealership and they quoted us a price about $1,500 more than Melvin did.) They ordered the engine and had it at the shop, then pulled the old one. Melvin called me and told me that it only happens once in a hundred times, but I didn't need a new engine, just new gaskets, a few other things, and a good cleaning. Probably cost $500 rather than $1500. The actual bill was about $480. That's honest, and just the one major repair we've had them do, on top of many small ones.
Nov 06, 2011

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