Tyson Ford

  • 4.3 of 5 stars
4 reviews

8201 Leesburg Pike , Vienna, VA 22182, us

(703) 448-0100

Email: 

Website URL: 

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.3/5
Their repair price is reasonable
3.3/5
They complete the work in a timely manner
3.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
4.5/5
They are always honest
4.5/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Nov 06, 2011
Feb 04, 2005
I bought Reba, my really, really RED SVT Focus at Tyson Ford in November 2002. I've had all the service done there since it was new and have usually been very satisfied. The cost is what I'd expect for the area, which means it is expensive, but they are open from 6:00am to midnight on weekdays and even have Saturday hours. They provide a cab for travel up to 10 miles, so they get me to Metro without any problem. The only issue I've had with them is with the viscosity of oil they've put in my car. Of the 6 times I've visited for oil changes, they have put the wrong oil in 3 times - most Fords use 5W20, but an SVT Focus uses 5W30. I've now made it a point to have them write 5W30 on the work order every time, and that seems to have solved the problem. In each case where I've discovered that they used the wrong oil, they have changed it again without charge. So, the bottom line is that I'm pleased with the service I get from these folks.
Jun 02, 2005
After moving here from California (where I had a great dealer, that kept the My Ford records up to date and were open to midnight every week night), I was afraid that I was never going to find such a great service team. I bought that Ford just because of their service department! Anyway, Tysons ford is more expensive than Koons, but they have their stuff together. There hours are unbeatable and their customer service is great. Very personable. It's not quite as good as what I left, but it's definitely the best I've found around here.
Jul 04, 2005
I've had a very good experience with this shop. They go over everything with you and call if there are any changes in your order. I live and work in DC and after moving here a neighbor recommended this place and I've been satisfied with the service. I usually combine a shopping trip with my visit and they shuttle you over to Tysons Mall and back when your car is ready.

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