Gill's Automotive Svc Center

  • 3.2 of 5 stars
2 reviews

21585 Cedar Ln, #1, Sterling, VA 20166, us

(703) 421-9760

Email: 

Website URL: 

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
4.5/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
N/A
They are always honest
4.5/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
May 09, 2006
The guys at Gill's have always been very helpful and honest with me. In one instance they fixed a problem that the dealership missed, and for a fraction of the price of what the dealership charged to guess at what might be wrong. In general, I've found their prices to be the best around, but they're happy to provide quotes if you want to shop around. The shop may be a little hard to find, just tucked away off a heavily industrial road, but the neighborhood feels safe. I really can't say enough about Gill's, just wish I'd found them sooner!
Aug 14, 2013
  • MarkLewis
Gill's Automotive is ridiculously over-priced. I was just charged $568 for new spark plugs and wires. The charge included the diagnostics to find out why my car was running poorly, parts, and labor. Expensive spark plugs for performance cars are around $8/plug. Gill's charged me $19.55/plug. High end plug wires for performance cars can run you $90. Gill's charged me $128. Gill's also charged me for the diagnostic test as a separate fee to the labor time which was racking up my bill while the test ran. Unfortunately, I didn't look up how badly over-priced this place is until after I OK'd the work ... my mistake. I called another local mechanic (Absolut Autoworks) for an estimate for diagnostics, parts, and labor and he said it could be as high as $250. I then called the Honda dealership in Manassas with the same scenario and they said their worst-case scenario would be around $350. Again, Gill's charged me $568. To be clear, I made sure these other estimates included the time it took Gill's to diagnose the problem for an apples to apples comparison. I brought this up when I came to get my car, and the guys response was to shrug his shoulders and tell me they don't claim to be the low-price leader. "You can always find it cheaper somewhere else," he says, as though being $200 more expensive than the Honda dealership (and twice as much as other local mechanics) for something as basic as spark plugs isn't insane.

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