Wayne's Imported Automotive

  • 4.9 of 5 stars
11 reviews

2326 Franklin Rd Sw, Roanoke, VA 24014, us

(540) 342-2481

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.9/5
They are competent
5.0/5
Their repair price is reasonable
4.5/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.9/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Apr 19, 2006
Wayne, Bev, Kenneth, Darrell, & Jason Booth are an exceptional family, along with their professional service technicians. They have serviced all of our "little cars" (as Bev calls them) over the last 20 years. They are honest, extremely knowledgable of their profession, and reasonably priced. We've heard others say they are a little pricey, but you get what you pay for. When our cars where dropped off in the morning, they were always ready by the afternoon, except on maybe two occasions where extensive work required an overnight stay, but never longer. Superior workmanship is having a job done right the first time and not having to return for repeat service. We are relocating to Nashville, Tn., and would love to take this family with us. When we want a job done right and reasonably, we will "drive the extra mile" back to Roanoke just for Wayne's exceptional service. They just don't make good auto mechanics like this anymore!!!
Mar 20, 2000
Daryl or one of his compadres at Waynes drives me to the nearby hospital and picks me up at the end of the day.
Dec 12, 2000
Wayne and Bev Booth and their son, Darryl, run the best repair shop in Roanoke. For almost twenty years they have taken care of my cars (and the cars of my daughters) in an honest, caring manner. The Booths treat their customers like family and are always eager to help in any way. They treat us all with respect and are especially helpful to their female customers in explaining exactly what they are doing and not making us feel foolish about cars. And the best part is that they are fantastic mechanics! I have sent many friends here and all have become steady customers and have expressed their appreciation for at last finding a shop in which they can have confidence. They specialize in imported cars but repair all models.
Mar 30, 2001
The Bus does run nearby but who needs it when they will take you to where you need to be. They do not mind that I bring my own oil and filters when doing oil change. This is only in part because of cost of their oil I also often want different weigh oil. They do what is really needed and often do things that they do not charge for or tell me about. Most offten adjusting brakes or clean battery terminals. They pay attention to det
Nov 27, 2001
I admit it. I'm a theater geek, from a deep gene pool of mechanically-impaired individuals on my father's side. Wayne's came recommended to me by a former roommate's father, who is an engineer and knows all things mechanically-related. I can trust the Booths to take care of me and my car -- they'll tell me what needs to be fixed, how much it will cost, and whether or not it can really wait. They're good people, and yeah, they'll cart you to your office if you're there first thing in the morning -- and they are a short hop from a bus stop on the way back. They're good folks, and while they don't keep chain store hours, it's worth it to have them baby my car -- the prices are reasonable, and I don't see the chain stores driving me to work, either. Two big thumbs up from the drama girl!
May 23, 2002
They were just wonderful. They worked my car into their schedule as soon as they could and when they knew that they would have the part on hand. The work was done in a timely manner. They were simply, nice. I do not think that they were over-charging, however, if they charged a little more than someone else for the same job; I would pay more, because of their willingness to answer all my questions with care and patience.
Dec 18, 2005
Wayne, Bev, Kenneth and Daryl have been taking care of our farmilies cars for a decade. Pickups, and SUV, an Accord and even a new prius they handle it all and keep up on the vehicles. Not only what needs attention currently, but also what may be coming around the corner. Bev does a great job of breaking any bad news and they often give us a timely ride (much more timely than a dealership van)when needed. 3 thumbs up!
Oct 28, 2008
I concur with all the good things the other reviewers have written. They are honest, fair, competent and nice. They will persist at finding and repairing a unique problem. There's usually some kind of candy or cake for customers to partake of if they wish. Family owned (the Booths)and operated. Great place.
Nov 23, 2010
Gotta love Wayne's!
Nov 07, 2012
  • mctigue
I'm ALWAYS pleased with the work performed by Wayne's Automotive. Darrel in particular is willing to explain what work needs to be done, the cost involved and what work is critical and what work can be scheduled for a later date. This honest work ethic is what brings me back again and again. We are a Subaru family for over 18 years and have found Wayne's Automotive to be the best place to service these vehicles in Roanoke, VA. The price is competitive and the work is always excellent.

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