Mechanics Files

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  • Joyce Koons

  • 5 out of 5 stars 1 Review
  • 10640 Automotive Drive, , Manassas, VA 20108, us
  • Joyce Koons Honda recently replaced the hybrid battery in my 2003 Civic hybrid for free--No Hassles! I didn't buy the car from them yet I got prompt, pleasant service. I'd taken the car to the dealer where I bought it and was rudely told that it would cost be at least $2,000. They weren't nice and I won't return there. We've taken our cars to Koons other maintenance issues and they've always been great. I trust them.

Questions Jump to reviews

They are always honest (5.00)Wrenchs
They are competent (5.00)Wrenchs
Their repair price is reasonable (5.00)Wrenchs
They complete the work in a timely manner (5.00)Wrenchs
They respond well when they screw something up (N/A)
They take the time to explain the problems and necessary repairs (5.00)Wrenchs
They treat male and female customers in the same manner (5.00)Wrenchs
I would use this mechanic again (5.00)Wrenchs
I would recommend this mechanic to others (5.00)Wrenchs

Other facts you may want to know

They fix the problem the first time (5.00)Wrenchs
The shop is located in a safe neighborhood (5.00)Wrenchs
The hours of operation are convenient for customers (5.00)Wrenchs
They are near public transportation (or provide loaners, shuttle bus, rides as needed) (N/A)
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