Don's Motor Company

  • 3.2 of 5 stars
6 reviews

1320 E Pembroke Ave, Hampton, VA 23669, us

(757) 722-5708

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
2.7/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
3.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.2/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Feb 27, 2001
Dons is a family owned business and cares for his customers.
Feb 05, 2002
I had an electrical problem. They checked everything out and couldn't find any reason for the problem. As a result they wouldn't charge me because they didn't feel they had done any thing to fix the problem. Later we found we had an intermitent short in the battery. My wife has taken the car in several times and has always been treated respectfully and truthfully. I appreciate that very much. Now that is a shop to take your car. Outstanding and many thanks.
Nov 07, 2011
Mar 09, 2006
I have been happy with Don's work. They are very honest and do the job right. They always seem to have a lot of work so if your in a hurry this may not be the place to tak your car.
Nov 07, 2011
Mar 13, 2017
  • intense333
WARNING,AVOID THIS RIP OFF SHOP AT ALL MEANS...I TOOK MY FORD F150 THERE TO HAVE THE SPARK PLUGS REPLACED AND THE SON BROKE OFF 5 OF THE PLUGS INSIDE THE HEADS...YOU WOULD FIGURE AFTER BREAKING OFF ONE HE WOULD STOP AND FIND A BETTER WAY TO REMOVE THE PLUGS INSTEAD OF MANHANDLING THEM OUT....LONG STORY SHORT,I HAD TO TAKE IT TO THE DEALERSHIP TO FIX HIS ERRORS...SO $2800.00 LATER I FINALLY GOT BACK ON THE ROAD...WHEN I ASKED IF THEY ( DONS MOTOR COMP) WOULD HELP ME PAY FOR THEIR ERROR HE ALMOST LAUGHED IN MY FACE AND INFORMED ME ITS NOT HIS FAULT FORD HAD A FAULTY DESIGN TO BEGIN WITH....NEEDLESS TO SAY I TRY TO INFORM ALL MY BUDS NEVER TO USE THIS RIPOFF OF A SO CALLED FAMILY CAR SERVICE CENTER...IF YOU USE THEM THEY WILL COST YOU MORE MONEY DUE TO THEIR INCOMPETENCE,NO DOUBT!!!

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