Swedish Motor Cars Inc

  • 3.5 of 5 stars
25 reviews

551 N Washington St, Falls Church, VA 22046, us

(703) 237-0988

Email: 

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Guarantees all work for at least 1 month or 1000 miles
Keeps track of your cars repair history for you
Loaners
No
Notes
 
They are always honest
3.9/5
They are competent
4.0/5
Their repair price is reasonable
3.1/5
They complete the work in a timely manner
4.1/5
They respond well when they screw something up
3.5/5
They take the time to explain the problems and necessary repairs
4.1/5
They treat male and female customers in the same manner
4.4/5
They are always honest
3.9/5
I would use this mechanic again
2.0/5
I would recommend this mechanic to others
2.0/5
They fix the problem the first time
3.4/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.7/5
Dec 25, 1997
I can't say whether they treat men and women the same...I am only one of the two. They do not have a body shop, but there is one next door that does just OK work. They aren't cheap, but they know the cars' systems, and they are able to fix the problems that I can't.
Feb 13, 1999
I have a 1981 Volvo with over 225,000 miles on it and have use Swedish Specialists exclusively since 1984. They have consistently provided excellent service and are "above and beyond" typical shops. If you have an older Volvo, they can keep it running a long, long time!
Mar 12, 2005
I have been taking my car to GermanSwedish Auto (formerly Swedish Car, formerly Swedish Specialists...they changed their name to match their web site) since 1999. They have done everything from routine maintenance to major repairs on my '94 Saab 900 and '94 Volvo 940 wagon. Their staff averages over 20 years of experience. They are factory trained and linked via the web to Saab and Volvo so they have access to all kinds of data, computer codes etc. They are great. The bottomline is, They will tell you what could be fixed, should be fixed and must be fixed. They are no more expensive than other shops but their expertise (always fixed right the first time) and honesty are priceless. They have recently added staff in order to repair German cars. I cannot recommend them highly enough. My only regret in buying a new Chrysler Pacifica was that I couldn't take it to these guys for service. They are the best and honest to boot. What more can you ask for in a mechanic?
Nov 07, 2011
Nov 09, 2006
These guys really know saabs. I have a 9000 with 150K and a 9-5 with 100K, so I see them at work several times a year. The guys in the front office take the time to explain in detail what's wrong and what needs to be done, and give the customer the last word on every issue without pressure. I relly love the ambiance of the place -- it's an old-time garage with ratty chairs and old posters on the wall, not s shoiny dealership staffed by people who talk fast and have never gotten grease under their fingernails. It's not cheap, but, hey, they've got a business to run, and they will try to save you as much as possible by substituting used/rebuilt/generic parts when possible. If you have to get your sasab fixed, this is the place to do it.
Nov 07, 2011
Feb 10, 2003
This is a small shop that provides very complete and professional service. It was started by two technicians who left a nearby Saab dealership to go independent, and who were among the best of the staff at the dealer. (I know because I used to take my car to that dealer.)
Nov 07, 2011
Dec 12, 2003
  • N/A
I found this recommendation on your site and simultaneously got it from 2 other Saab owners. I was very impressed - the mechanics are Saab experts, and did resonable and honest work. I had several small little projects - broken plastic clips, burned out switches, etc. - all were replaced with inexpensive used parts, at no labor charge - as opposed to the new part/1 hr labor apiece plan the dealer offered. I will use them again...
Oct 24, 2006
Pro: This is my second Saab, and I finally found a great shop in the DC area, which was no easy task.I can't speak for the Volvo part of the business, but it appears that they know Saabs like the back of their hands. My Mother has a Saab as well, and she took it to a shop further out in the 'burbs to get the top fixed and got a very expensive quote. I took her car to Swedish Motor Cars and their quote came in just under half of the other shop. They said there was no need to replace the entire mechanism- a portion of it could be replaced with the same result. She now drives an hour plus to have them work on it when she can. I couldn't answer all the questions in the survey- it asked if they respond well when they screw something up- for me the situation hasn't come up yet, so I can't answer. They forgot to do something minor once and asked me to wait a few minutes- they would do it right away. I was amazed. I only gave them a '4' for price always being reasonable- while I think their labor rates are well worth getting it done right, the Saab parts, like many imports, can be expensive. They do what they can to lessen the pain, but there can be sticker shock if there are a lot of parts involved. It's a five or ten minute walk to the East Falls Church metro, and they will give you a ride, but that doesn't seem necessary unless the weather is really miserable. The last time I took my car in they also cleaned it up as well. The wheels looked brand new, and I wasn't sure if it was my car at first- it looked too clean. The piece of plastic that covers the ashtray fell off years ago and I never bothered to fix it. I guess someone just replaced the ashtray (I still have the plastic at home), but I never paid for these little things. My Saab is pretty old, and bigger repairs are to be expected. They break the news to you like they are grief counselors. It's great and funny at the same time. They explain everything thoroughly, and will tell you if something can wait to be repaired or not. Cons: Apparently, I am not the only one that knows about these guys. The lot is always packed- finding a parking space can be problematic. Unless it is an emergency, it might take a few days to get in to see them. I think that is a small price to pay, however. Also, if you are there when a bunch of other people are picking up their cars, it might take you twenty minutes to get out of there. They have a lot of customers, and I guess this is part of the downside. I was definitely an unbiased customer, but after taking my car to them the last few years, I might fall into the 'biased' category. I'm a rather demanding customer with just about everything, so after putting up with me for a few years, I think that probably earns them a bit of bias or favoritism. But I've recommended them to my Mom and another friend, and they both are sold on the shop.

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