Community Garage

  • 5.0 of 5 stars
4 reviews

5835 Jarmans Gap Rd, Crozet, VA 22932, us

(434) 823-4203

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
1.0/5
Sep 22, 2006
They've kept me on the road for the 12 years I've lived here, and nothing has ever required a second trip. They never turn up their noses at yet another patch or repair to our ancient vehicles, and never make fun of us for trying to keep them as long as possible. The diagnoses always seem clever and correct and they are very considerate about offering me a choice of strategies when applicable, always happy to advise when the simplest and cheapest tactics are appropriate. I never need to make an appointment.They always seem to be busy helping lots of people, yet they always have time for me, and nearly always have the job done the same day. They are accomodating when we need to pick up a repaired vehicle after closing, and can't deliver payment till the next day. What's more, the shop is about 500 yards from my home, as convenient as can be. They've done me several favors for which no payment was accepted, like a quick check before a long trip, or offering advice about a car under consideration for purchase. I feel so lucky to have them on my team, and to have this kind of quality service in the this day and age!
Sep 03, 2014
  • jsgeare
Picture this: the insurance company wants to declare the Ford Explorer a total loss because the engine had been underwater (long story). But shop owner Jimmy Quick (his REAL name) said he had fixed up lots of cars like this. And so he did. It all started with my desperate phone call for a tow job. He was there in minutes. Then he explained how to fix the car. Involves blowing water out of the cylinders and other locations, draining all the fluids, replacing them, and other procedures which kind of make sense. And it worked; in one day the car was back and has worked just fine ever since. The insurance company was delighted to learn that our claim would be measured in 3 digits, and not 4. So of course, Jimmy has all my work for everything car. Stopped in the other day because a tire was low. "You picked up a screw," Jimmy said. I told him I was quite selective about what I picked up and he laughed. In a few minutes, one of his mechanics (a very comedic fellow) had the tire off, found the screw, removed it, inserted some kind of ropey thing, then lit it on fire. "New way of getting a better seal," he said, as my tire smoked. $15 bucks, about $15 minutes. And the job was slip-streamed into other on-going work; they fit me in, somehow. Now if what you want is a garage with sterile floors and neat arrays of tools laid out like surgical instruments in shiny cabinets -don't go here. This place has dirty, greasy floors and smells like what you'd expect -oil. Tools are "at hand," but everyone seems to know where to reach. An old soft drink machine serves as a refrigerator. And if what you want is personnel in neatly pressed uniforms, wrong place. The mechanics here are attired in a kind "camo," such that they are indistinguishable from the background unless they move - which is often. A lively chatter is exchanged, ranging from the mundane to the most curious tales of hunting, fishing, and of romance. And guess what? You're free to chime in. But of course, stand at a respectful distance. This is the place you dream about, if competent, prompt, and reasonably priced work is what you need -with a little humor, a little zest, thrown in for good measure. If you are in or near Crozet, VA, THIS is the place.
Dec 30, 2014
  • HeatherMc
The second review posted below, is about MY 1996 Ford Explorer. I would like to comment. I went through some high water with this 4x4, which splashed up over the hood. The engine shut off, due to the onboard computer sensing the engine was not running smoothly; to prevent any further damage to my vehicle. We called The Community Garage and Jimmy, the owner, arrived quickly to give me a tow. Jimmy towed it back to our house and I called my insurance company. The insurance company sent out a certified mechanic and appraiser. He said that the vehicle was a total loss and damaged beyond repair. He said I should expect a check from my insurance company in a couple of days for it's total worth. He also said that a tow truck would then come to pick up my vehicle to take to the junk yard. I called Jimmy at Community Garage, told him what happened with my insurer and he said do not accept any check. He could "fix it." He towed my vehicle to his shop and it was fixed that day. This was several years ago and the vehicle has run fine ever since. He only charged me $464 to fix it. But yet the insurance company said it was a total loss and could not be fixed. Community Garage has attended to all the regular maintenance on this vehicle many times. I have never had to return it, because of any work not done properly the first time. I don't know what I would do if Jimmy ever decides to retire. He's the only man that I would trust with my vehicles. If you want your repairs done right the FIRST time, than Community Garage is the place you want to take your vehicle too. Honest, trustworthy mechanic's are very hard to find these days. I'm a loyal customer to Community Garage, as long as they hang out their 'shingle.' Period.
Apr 22, 2016
  • N/A
  • melaniej
HORRIBLE PLACE. DO NOT TAKE YOUR VEHICLE HERE! I work in the area and needed an oil change. I normally go to a place where I live and get one done for $27.00. First of all, I asked how much they charge and they wouldn't tell me. Then they charged me $53 dollars for a basic oil change!!!! Afterwards I realized all my fluids were still low and hadn't been topped off and they said that they charge for the oil change only! They don't check other fluids or tire pressure. WHAT A RIP OFF!!! The place is a dump and they were very unprofessional. Take your money elsewhere.

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