Treadquarters

  • 2.2 of 5 stars
1 reviews

1228 Cedar Rd, Chesapeake, VA 23320, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
2.0/5
They are competent
1.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
4.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
2.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
4.0/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Jul 31, 2013
  • CDR_Bob
Never trust these people with your car. This shop used to be a Kramer Tire Stire that I trsted with at least six family cars ove the last ten years, but since they were bought out by Treadquarters they have lost all their management, and now take days to complete what used to be done in hours. They now try to sell me all the unnecessary work that they can think up, and recently replaced my 2002 Suburban Air Conditioning belt which falied within a week while I was on vacation. The broken belt also damage the tensioner and ruined the compressor - almost $1000 in repairs. But the Treadquarter manager refuses to accept responsibility for the damage, claiming that it was just coincidence that the failure occured six days after their repair - after 12 years of perfect performance prior to their work. I will never use Treadquarter's service again. Stay away!

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