Edgecomb's Imported Auto

  • 4.8 of 5 stars
11 reviews

2005 Avon Court, Charlottesville, VA 22902, us

(434) 979-1344

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.7/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 06, 2011
Nov 06, 2011
Jul 27, 2000
  • N/A
CHARLIE HAS MOVED TO CVILLE IMPORTS
Jul 27, 2000
  • N/A
CHARLIE HAS MOVED TO CVILLE IMPORTS
Aug 29, 2000
  • N/A
The new service manager Buck is even better!
Mar 30, 2001
Best auto shop I have ever dealt with, bar none. Great classic (Volvo) loaners cars are available to customers with appointment. Charlie, the former service manager was good but the new manager, Buck I feel will be even better. When Buck was a mechanic he installed a new motor in my car and I had 0% problems with the install. Females run the show, so women are treated fairly. Nice touch. The service personnel on many occasions has spent time looking for used parts to save a few bucks. Used cars are brought up to snuff before they are put on the lot. Honest dealer.
Jan 12, 2005
  • N/A
They are honest and friendly.
Aug 11, 2005
For years, my family has only bought cars from Edgecomb's. Not out of any special love for Volvos (though they do sell some other brands), but because we only want Edgecomb's to work on our cars. There's never any need to second- guess the diagnosis, wonder if we're getting the right price, or considering doing the work ourselves to save a few bucks. They're friendly, fast, and capable. I intend to keep on buying cars from Edgecomb's.
Aug 11, 2007
Always friendly, helpful and competent, I just wish they were not so pricey. However if $$ was not an issue, hands down, I would go to them every time for work on my Volvo or Subaru. Before doing work they give you a call and tell you what is up and what it will cost and they also will look over your vehicle and tell you what needs to be done (and provide a nice print-out you can take with you which tells you how urgent the work needs to be done, nice to know if you have an old car!). For example, recently we were going on a long trip with our over 200,000 mile Volvo. They look her over and found a crankshaft seal (I think that is what it was) that was going and would have gone on the trip- a $60. fix. They can provide you a loaner if you agree to stay within the Charlottesville area with it. Clarification… I think their shop rate is reasonable, but you definitely get charged full retail price for those parts!
Jun 06, 2009
Edgecomb's is great, and I highly recommend them. I first found them here on the Cartalk website, and it's the only place I've taken my car to for 4 years. For an oil change, they're not the cheapest place around, but for any real work on your car, they are very reasonably priced and, above all, honest. I get my oil changed at a chain store since it's cheaper, but they always tried to tell me that I needed $500 in urgent repairs. The first time they did that, I took it to Edgecomb's and they told me it wasn't true, that my car could go for another year or thousands more miles without those repairs. You can really trust Edgecomb's, and the free loaner service is great.

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