Airport Road Auto Center

  • 5.0 of 5 stars
7 reviews

1791 Airport Rd, Charlottesville, VA 22911, us

(434) 202-5203

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.9/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.3/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Nov 06, 2011
Sep 08, 2008
Really great mechanics ... I have taken three different cars to them for over eight years. I have never been disappointed. I have convinced they have save me hundreds of dollars in avoiding unneccesary repairs. They always give me a quote before doing job and final price always comes in as estimated. The couple times I needed expedited repairs done, they were able to work me into their busy schedule.
Nov 06, 2011
Nov 06, 2011
Dec 25, 2010
I've been going to Airport Auto for years after a friend recommended it. I have always been pleased with their work and their courtesy at the desk, in providing information, and offering prompt transportation service to wherever I need to go. As a result, I have always confidently recommended Airport Auto to others.
Mar 20, 2011
The owner and employees all seem very concerned about quality and safety. I am able to drop my car off after hours, but could use their shuttle service, if really necessary. When we have questions, they take time to explain and offer alternatives, if available. They are honest and reliable.
Apr 23, 2013
  • joshyb
Honest and helpful, courteous, and the shuttle service is a great help. They provided me with what I felt was an honest assessment of my car's repair needs, did the work in a reasonable amount of time, and charged a reasonable rate for labor. Unfortunately, I had a problem related to the repairs (my brakes were less responsive after a brake fluid flush), and they did all the repairs for free, including labor, which was completely unexpected, as I was at least expecting to pay labor cost. Throughout it all, they were upfront and honest, and apologized for making me come in to see them twice. Courteous and efficient customer service, and I didn't feel like I was being fleeced, unlike my experience at other repair shops. Shuttle service is efficient and comprehensive to anywhere in the surrounding area, with pleasant shuttle drivers each time.

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