Long Shop Svc Center

  • 4.9 of 5 stars
11 reviews

5215 Long Shop Rd, Blacksburg, VA 24060, us

(540) 552-1297

Email: 

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.9/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.8/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
3.9/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.1/5
Jun 17, 1999
These guys are great. It's just that easy.
Nov 07, 2011
Oct 23, 2001
Blacksburg Virginia, home of Virginia Tech, has number of Auto repair establishments...many of whom charge very large prices because a significant number of their customers are (1) young and inexperienced, (2) funded by mom and dad and (3) figure they can get away with it. Long Shop does not do these things- unfornately they are located well away from town. Our repair rates have been cut in half since we started going there and they have NEVER messed up.
Jun 04, 2002
Terry's place is a bit out of the way for most people, but it's worth it! I've had horrible experiences with mechanics in the past (couldn't even diagnose a bad alternator...), but Terry and co. are the BEST! I've never paid any unreasonable cost, and he definitely goes out of the way to find affordable parts, etc. Terry's ethics as a mechanic really showed when he once misdiagnosed a minor problem on my husband's car and replaced a part that didn't need it (a $20 part, mind you...not a big deal). When he discovered his mistake, he fixed the problem AND did not charge my husband any labor the next time he brought his car in. I highly recommend this mechanic to anyone in the area.
Oct 28, 2002
These guys are the only mechanics I truly trust!!
Jan 26, 2005
There are two big reasons I am strongly attached to where I live, the local elementary school and these guys. Terry and crew are the GREATEST! I have never had to leave my car overnight - and this includes some fairly extensive repairs. They never tried to take advantage of the fact that I (at times) have been a 'flustered chick' who just walked in and said 'fix it, please.' They don't carry synthetic oil but charge me a nominal rate to do an oil change if I bring my own in. Maybe it's because I'm a regular, or maybe it's because I butter them up with bass fishing books at Christmas, but they're great for not charging a whole hour's labor fee when I show up in need of a 10 min. adjustment. Even though they are probably not of my political persuasion, they laugh like heck at my bumper stickers. And they only laughed a little when I took out 20 feet of cattle fencing with my old Taurus and drove it the 40 miles back to their garage with a busted tie rod.
Jan 22, 2006
As a retired track mechanic who never lets anyone work on my vehicles, I use them excluseivly for state inspections. They have never failed any vehicle which did not deserve to fail. I have also seen them go out of their way to help foreign students(considered fair game by local clip shops) engineer simple solutions to expensive problems. I also know a heavy equipment mechanic who can not stand having others work on his personal vehicles, actually lets them on his wife's car.
Nov 07, 2011
Feb 23, 2006
I took my 94 chevy blazer to them with a problem I had tried unsuccessfully to fix for two months and they got it the first day. They called me back when promised and explained the problem in detail and didn't preasure me. They are a little of the beaten path but you have to decide if you want to get your car fixed in town and pay way to much or take a little drive to the country and get your car fixed for a fair price while being treated with respect.
Jul 24, 2006
  • N/A
Very honest. Fixed my steering noise problem with no charge. He was not sure how engine vibrations occur in my car and to fix it; so he did not charge me anything.

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