Backlick Road Svc Station

  • 3.8 of 5 stars
41 reviews

4715 Backlick Rd, Annandale, VA 22003, us

(703) 941-9848

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.6/5
They are competent
4.4/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
4.6/5
They take the time to explain the problems and necessary repairs
4.6/5
They treat male and female customers in the same manner
4.8/5
They are always honest
4.6/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.6/5
Apr 23, 1999
ALWAYS REPAIRED TO PERFECTION. ONCE, MR. KIM REPAIRED MY HEADLIGHT WIRING. 2 1/2 YEARS LATER IT NEEDED IT AGAIN. HE LOOKED UP IN HIS FILES THAT HE HAD DONE THIS REPAIR BEFORE, AND FIXED IT FOR NOTHING ! 2 1/2 YEARS LATER ! HONESTLY TELLS WHAT MUST BE FIXED AND WHAT CAN BE DELAYED.
Mar 03, 2000
Go here. That is all I can say. What is better than being able to drop your car off and not have any worries. If it is going to cost a lot, they'll tell ya. If it doesn't have to but they could get away with doing the work, they will tell you that it doesn't need to be done. Their work is fast, and all the mechanics are friendly. I have always worked with John, and he has never left me feeling at all in doubt. I can't say enough. If you have a Japanese car, your search should stop here.
Jul 07, 2000
I had a strange (at least to me) problem. On rare occasions my '91 Subaru would not start. This could happen anytime. The first time it happened was this past Feb. I got it running by happenstance and took it to my usual repairman. He thought it might be the starter solenoid but while he had it, it turned over on the first crank. He said leave it until it dies, then have it towed in and I'll try to find the problem. A few days ago it died. Since I had relocated, I looked at the Car Talk web site and found Mr. Kim. When I gave the tow truck driver the address. He said, "So you're taking your car to Mr. Kim. He has a good reputation." Well he deserves it! It turned out to be a simple repair and I had the car back the next afternoon. I intend to use Mr. Kim for all future work on my two Japanese made cars.
Feb 27, 2001
These people are incredible...honest, economical and competent. They only work on Japanese cars, so my husband said he's going to take the Jaguar logos off his car and see if they will work on his car, too.
May 31, 2001
They always call and tell me what and why they are going to do and how much it will cost before they do anything. They also will tell me if I really need something done, or if I can waite. I trust them not to do expensive work that is not needed and to do it right. They also have fixed problems for free when they did work on it before that needed follow up. They are also always polite, patient, and willing to work with my crazy schedule.
Aug 21, 2001
When my car was dying, they went to extraodinary lengths to keep it on the road, charging my very little (if anything) for my repeated visits. I value honesty--they have told me I don't eed services that other shops (like the place I get my oil changed) insist I need. As a woman, I like to be treated as if I know something about cars--they do--they always explain, yet are not condescending.
Jul 13, 2005
5 Stars for the Backlick Road Service Station! I was sure I needed new rotors on the rear of my AWD Subaru as there was vibration during braking, and the front rotors had already been replaced (by another shop that charged me way too much). I ignored the vibration because I was angry that the front brake job hadn't solved the problem, but when the rear brakes started to make noise, I sought the counsel of the MechanXfiles and found Mr. Bill Kim. Halfway into doing the job, Mr. Kim called me on my cell phone and told me he really didn't think I needed new rotors as there was plenty of metal left and turning them should work just fine. He was right, and he saved me $100 which he could easily have charged me. All told, the repair was less than 40% of the quote from Midas. Mr. Kim is my Main Man mechanic from now on!
Jan 02, 2002
Two experiences with these folks: First, I had been driving my father-in-law's 1985 Honda Prelude for a month while my wife and I were looking for a new car. When finished, I wanted to leave the car with him as good -- if not better -- condition than we we got it [for an '85 with 117 k miles, is an EXCELLENT car, by the way]. I took it in, and they gave it a thorough going over. Recommended only the replacement of the head gasket, which they said was leaking, and some belts. Other than that, nothing. And with a car that old, they could have 'found' much. Second, I was considering buying a certain used 2000 Camry. Took it to them for a thorough going over -- costs 40 bucks. They found many, many little problems with the car. They were very thorough, explained with a drawing/diagram in detail the various problems, which varied from a bad strut tower to glazed rear brake pads. One more salient point -- I went to the place after searching on the Car Talk site for a good mechanic close to me. They could not have been better. I plan to use them in relative perpetuity. Joe McCain Fairfax, VA
Aug 15, 2005
I would only be repeating what others have said: This is a first rate, quality shop. Mr. Kim runs an efficient opperation and has had some of the same mechanics for the 15 years I have been taking my cars to him. He will work on anything Japenese or Korean, but don't be afraid to have him look at your Ameerican car. He always gives good references. Top Notch. If you live ANYWHERE close, don't take your car anywhere else.
Jul 19, 2006
These guys are awesome. If there's nothing wrong with your car, they won't charge you. If there is, they'll call and let you know specifically what it is, how much (always overestimated) it'll cost and what the problem means. I live 50 miles away and take the train to work, but I'll drive up (if my car will make it) just to take my car to them.

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