K & G Auto Repair

  • 4.9 of 5 stars
5 reviews

2416 Oakville St, Alexandria, VA 22301, us

(703) 635-2168

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Guarantees all work for at least 1 month or 1000 miles
Guarantees all work for at least 12 months or 12000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
4.7/5
They take the time to explain the problems and necessary repairs
4.8/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.8/5
Nov 07, 2010
Apr 14, 2011
Best customer service I've ever received in the DC area (from any type of business). Kostas does everything he can to make the process clear, easy, quick, and convenient. They offer pick-up service from the Crystal City metro. Highly recommend K&G!
May 01, 2011
I have received nothing but excellent customer service here. Kostos and his other colleague who manages the front desk (forgot his name) are very courteous, competent, and honest. The shop and the front office area are extremely clean and inviting. I feel confident when I drop off my car that it is in good hands. I would recommend K&G Auto to all my friends for their auto repairs. My car is very happy with K&G auto too :) They also do outstanding auto detailing work with great specials for their customers. One more thing, they will go out of their way to make things convenient for you, which is a huge plus in my book.
Oct 30, 2011
I would not take my car to anyone else. Kostas has been taking care of my vehicles for the past 6 years (Saab and Honda) and always has been honest, communicative, timely in the service and gives a reasonable price. You can trust his shop to give you the straight scoop and handle the work with complete professionalism. I also appreciate the comfortable, spotless waiting area and very friendly customer service. All around great shop!
Sep 25, 2013
  • Morel
Its been a while since a customer went to the trouble to rave about this shop so here goes. These guys set the gold standard for honesty and excellence. When did any shop last call you to ask if you prefered to install a new ignition coil yourself or have them do it (they know I changed mine last time)? I had a misfire caused by a premature failure of one of the coils I installed only 4 months ago so I discounted that as the cause and was barking up all the wrong trees. (The trouble codes were for the cat converter and were secondary to the real problem.) Had I not turned to Kostas and Aziz, I would probably have installed an EGR valve and maybe a cat converter and O2 sensor. We need more shops like this.

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