Bk Automotive

  • 2.9 of 5 stars
5 reviews

3161 Highland Dr, Salt Lake City, UT 84106, us

(801) 484-4100

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
3.6/5
They are competent
3.4/5
Their repair price is reasonable
3.8/5
They complete the work in a timely manner
3.4/5
They respond well when they screw something up
2.3/5
They take the time to explain the problems and necessary repairs
3.6/5
They treat male and female customers in the same manner
3.8/5
They are always honest
3.6/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.2/5
The shop is located in a safe neighborhood
4.4/5
The hours of operation are convenient for customers
3.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.0/5
Aug 02, 2009
A small shop. Replaced an alternator (rebuilt) on Hyundai XG for much less than the dealer est for new one. Dependable, did work for estimated cost and time with no problems.
Jun 01, 2004
I've been going to this mechanic for over ten years and have always been happy with the work and his attitude. I've never felt comfortable recommending a mechanic before but I have no qualms about recommending BK.
Nov 08, 2004
This mechanic is knowledgeable, fair, hard-working and reliable. What more can you ask for? I stumbled upon him a few years ago because he's near my work and home and I really lucked out. He's a busy guy and I think that's a direct result of his excellent work and trustworthiness.
Feb 05, 2013
  • AnsoniK
Negligent Repair. I went in to have a coolant leak stopped and found out that the water pump was giving out. Bryce recommended that I replace the timing belt as well, which seemed like a good idea. I really don't know much about cars, but after this repair i found out a lot about what he should have done. 1. He never offered to replace the thermostat. 2. He used the same timing belt components without checking them. I know this because one of the pulleys snapped while driving about 300 miles from home, and the others were full of cracks. 3. He failed to put the serpentine belt on correctly, and the day after I got it back from him the belt fell off, causing me to lose power steering and engine cooling. His recommendation was that I drive it in a little at a time. After I went a couple blocks I called him and asked how long it would take to get to him. He said I should only go one block at a time and that it would take about 4 hours. He eventually, begrudgingly, sent a tow truck. 4. The issue with the serpentine belt caused my alignment to be off, because he had me drive without my power steering. He never offered to fix that. I called him to request a compromise on my emergency repair bill in st George that was caused by the pulley breaking in half, and he started yelling at me. the compromise would have cost him roughly 1/4th the bill i had to pay to have a repair done on Sunday($504 was the amt i was billed then). After the emergency repairs I had to do in St. George he adjusted the timing belt 2 teeth(which took over a week to do somehow) and declared that we were all even. my compromise would have only had him doing my emissions, safety, and registration for me. Because of all the extra costs I incurred due to his actions I had no car for a week again.
Jul 30, 2014
  • RockCrawler
He was a good mechanic a few years back. But his shop and work have gone to sh*t lately. He has worked on mine and my families vehicles in the past, but last winter my mother's car began to have problem after problem. The power steering and the heater went out. Both things he has fixed in the past. Well after having the car for weeks he offered to trade "favors" to get the car finished. When he was turned down he took even longer and did a p*ss poor job of fixing the car. This spring the power steering went out again and after taking it to another shop come to find out he used junkyard parts and cut every corner possible, and still chargedy mother almost 3 grand. Hands down he has turned into one of the sleaziest mechanics avialable.

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