Moab Jeep Supply 435-259-8447

  • 1.5 of 5 stars
1 reviews

293 S. 400 E., Moab, UT 84532, us

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
1.0/5
They are competent
1.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
1.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
1.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
1.0/5
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
4.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 28, 2015
  • mschmid1
some cam lobes and lifters were flattening out on my 2004 TJ on a trip to moab in 2011. This shop diagnosed it.. they were open on a sunday which was convenient. I chose to have them do a stroker install during this process since the cylinder head and camshaft would have to come out anyway. i ordered the stroker crank/cam, etc; the shop ordered some other parts. after a month or so the job was done. i went back to moab to pick up my jeep. drove it back to colorado and the engine blew up with a piston rod going into the block. the engine was toast. i called the shop owner (keith) and left a voicemail.. no response. called again a day or two later and spoke to him; no empathy and they took no responsibility saying it must have been bad parts that i ordered since they have done hundreds of engine rebuilds with no problems. i took a tow truck the rest of the way home. in doing some investigation it turns out the oil galley plugs were not removed in order to clean it out. metal shavings then made their way into the new crank bearings and began destroying them during my 300+ mile drive home, which then led to piston rod failure. this shop took no responsibility for this disaster and did not refund me anything saying i could not prove it was their fault. terrible customer service and poor ethics.

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