Brock's Car Care

  • 4.8 of 5 stars
3 reviews

2940 FM 528 Rd, Webster, TX 77598, us

(281) 992-7774

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.0/5
They complete the work in a timely manner
4.7/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.7/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
4.7/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Aug 05, 2003
I found out about Donny Brock from a co-worker several years ago. I have been taking both of my vehicles (an Acura Legend and a Plymouth Grand Voyager) to his shop for the past three or four years. I have never felt that I was sold work I didn't need or was fleeced in any way. He is very competent and pleasant to talk with. The only time I had a problem that could've been related to work they did (a broken wheel stud), they fixed it quickly with no arguing. I recommend his shop to everyone I know.
Jul 29, 2011
I've been using Brock's since shortly after the shop opened. At one time, we had 6 cars in the family and we've had multiple Honda's with >250,000 miles. Donny Brock and Dennis Baxa always keep them running. They do what's needed, they don't push anything that isn't needed, and they work with me when I want to do something myself. Pricing is always fair. Pricing is much better than a dealer, about average with other independent shops, but they do such a good job. I have no concerns about sending my college-age daughter in with her car to get a problem fixed. They explain the problem and what needs to be done very well. My daughter had a transmission pressure switch fail on her Honda CRV and it got stuck in 2nd gear. Dennis did such a good job of explaining it to her that she was able to explain it to me. She now watches her tach much closer than she used to. One more point about Brock's - the shop is very neat and clean. It looks like a professional shop ought to look. I give Brock's "two thumbs up"; they are honest, fair, and they do a great job.

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