Oliver Brothers Transmissions

  • 2.0 of 5 stars
2 reviews

1725 La Salle Ave, Waco, TX 76706, us

(254) 753-6261

Email: 

Website URL: 

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Hours
 
Specialties
Guarantees all work for at least 1 month or 1000 miles
Guarantees all work for at least 12 months or 12000 miles
Road tests vehicles when appropriate
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
1.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
1.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
N/A
They are always honest
3.0/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
N/A
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Jan 23, 2002
We were traveling in a MotorHome and were experiencing Transmission problems. Called them on the phone, got directions. They test drove the vehicle immediately, gave us an estimate prior to service. Got us on the lift right away, removed the transmission, re-assessed the problem, explained what was needed with a firm estimate, made the repairs and had us on the road by 3 PM the next day. Family run business........and they like animals (animal lovers will understand!)
Jul 24, 2014
  • May
This company's services are absolutely terrible. They did a warranty repair 6 months ago (with a cost of $4,000 to us) and have had to repair their own work 3 different times since - with timeframes of a 3 week minimum. Furthermore, they do not have the foresight to communicate at all during the period they have the vehicle. As a female customer, their waiting area has a HUGE cat that wanders wherever it pleases and the female bathroom facilities are so gross that my family has been talking about it for the entire month the truck has been submitted. Seriously, razors...hair...curling iron - my sister said she wanted to wash her hands, but it was pointless as her hands were cleaner than the bathroom. Embarrassing, really, as their front desk clerk is female.

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