Muff-It Muffler & Brake

  • 3.9 of 5 stars
6 reviews

400 Highway 3 S, Texas City-League City, TX 77573, us

(281) 332-0585

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Road tests vehicles when appropriate
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.0/5
They are competent
4.0/5
Their repair price is reasonable
4.2/5
They complete the work in a timely manner
4.0/5
They respond well when they screw something up
3.7/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
4.3/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 07, 2001
They helped me out of a problem. The muffler got ripped off a Honda Del Sol. They took me under emergency conditions, made a pipe to fit, and were very reasonable to boot. All the time knowing that I live 2000 miles away! I can't get treated like that in my home town.
Dec 14, 2001
I am farily young- 18-19. They treated me with much respect and were very honest and upfront with me- at my age that's an extreame rarity. Not exactally the fastest bunch around but their work is gold- and guarrantied.
Sep 24, 2006
Mike (owner) is a busy but friendly guy. He took in my 91 Volvo for a muffler replacement and had it done in half an hour, as promised.
Nov 07, 2011
Nov 04, 2014
  • Ray100
Betrayed. I used to believe every word they said. I told my friends and family to go there too. I have had many (some times very expensive) repairs done on my vehicles there. My last issue was that my gear stick came free from the shift assembly. They said the entire assembly, cable, bushing and all, needed to be replaced and he could only get it from the dealer. Price "$538.00". Looked into it after that and found out it was a common easy to fix issue with this type of car. So I went to pick up my car and when I did I noticed they never even opened up the center console. I bought the bushing from Napa Auto parts for $25 and I fixed it in 30 min. and I have no mechanical background. Muff-it = $538.00, Me = $25.00. I will no longer be doing business with them.
Feb 22, 2017
  • Muff-it
In response to Ray100's review!! This estimate was given to Ray100. back in Nov. 2014. If I remember correctly the problem was at the transmission. NOT inside at the center console and yes we recommended the replacement of the gear shifting cables. We have tried using the HELP SECTION BUSHING REPLACEMENT KITS you find at some auto part stores on other vehicles after a short time the parts FAIL. Then the customer is upset set with us because the attempted patch job did not hold up!! If you read my other reviews I do not have negative reviews on poor workmanship. We here at Muff-it Muffler and Auto Repair believe in doing it right the first time not patching it to make it last another day. After I’d seen Ray100 gave us this review the first time, I made several attempts to contact him about this matter and had no response. We really do care about what people think about us and our work. We have been a family owned and operated business since 1985 our goal is customer satisfaction. If anybody has a problem with anything! Please contact me (Mr. Stone) at mstone@muffitmuffler.com or 281-332-0585.

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