R & N Garage

  • 3.6 of 5 stars
5 reviews

3615 Tavern Oaks St, San Antonio, TX 78247, us

(210) 495-5959

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Hours
 
Specialties
Loaners
No
Notes
 
They are always honest
4.2/5
They are competent
4.2/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.6/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
4.2/5
They treat male and female customers in the same manner
4.2/5
They are always honest
4.2/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
4.2/5
The shop is located in a safe neighborhood
4.8/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.5/5
May 31, 2007
Excellent father and son team. They treated my vehicle as if it was one of theirs. Very satisfied with all the work they did on both the Dodge truck as well as the Ford truck.
May 31, 2007
The shop is clean and organized, and they take the time to explain what they have done. Never have I been more satisfied with an auto repair shop. I work on my cars when I am able, but recently I have been taking my cars to them, even when I am able, because they are so reasonable, friendly and honest as the day is long.
Oct 17, 2008
This shop has worked on three of my car's they are honest and fair and I trust my car in their hands. Give them a try you will not be disappointed.
Mar 20, 2010
Replaced my driver's side window regulator on a Z4, sourced the part, and replaced while I waited (offered a ride home, but, as was told would only take a few hours, Iwaited in the lobby). Was happy to show what the problem was and what needed to be replaced. Very friendly service in a mom & pop shop kind of way, really makes you feel cared for as a customer. Highly recommended and will be a returning customer, for sure.
Jan 28, 2015
  • Penelope G
I was a loyal customer to Rob and Nancy Talbott, taking my only vehicle to them for years and spending several thousand dollars in repairs and trusting them with my only form of transportation. Even with being a loyal customer and paying my bills on time, I was treated with disrespect and incompetent rudeness this last year. I had an older truck with a couple thousand miles on it, I maintain it for the most part on my own. I am no mechanic but for a girl I do know how to change my own oil, spark plugs, spark plug wires, flush my transmission, change the oil on my differential, flush a radiator, replace my own shocks, grease a front end, work my own disc brakes and even change out the master cylinder. I became alarmed when I noticed that the vehicle started to use oil, not leak or burn, just use oil like a high pressure leak and the engine began to shake around 2000 RPMs, not consistently, just at 2000 RPMs. I took it to R&N like a loyal customer would, where Rob Talbott treated me with absolute disdain, like second class citizen, and talked at me like a complete and utter, unintelligible moron. I will admit first hand that I am not mechanically minded, however I do hold bachelor's of science, and have been employed for medical research for over three years. However, ROB TALBOTT reiterated multiple times that there was absolutely NOTHING wrong with my vehicle after he supposedly THOROUGHLY inspected it and told me personally that old vehicles just use oil and that is the way it is and that I better get used to it or buy a new car. He belittled me in the fact that, I quote, "You're just not mechanically minded, are ya missy?", and that I just had to take his word, as I was just a little lady who could not apprehend what he was talking about, that all this car stuff was over my head. Rob, the owner of R&N, also told me that he had pulled the distributor cap to make sure it wasn't faulty, you CAN'T SEE the cap even with taking off the air intake and leaning across the manifold, and to access it, then there is only about a two inch gap to reach it. I could barely get to it to change out my own spark plug wires, my father couldn't access it at all. Did Rob drop the engine to look at the cap? Come to find out the oil loss was due to loose valve covers and once tightened down, viola no more oil loss. Such a simple fix as tightening down some bolts that are right there, in plain sight even, nothing impeding your vision of them from the front of the vehicle with the hood up and that they were loose enough to turn with your bare fingers. As for the shaking in engine another mechanic found the that the harmonic balancer had corroded, you know the main barring in the bottom of the engine that connects to the crankshaft. NOTHING WRONG... you be the judge.

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