Auto Air & Axle

  • 4.9 of 5 stars
4 reviews

2700 N Panam Expy, San Antonio, TX 78208, us

(210) 223-2300

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Hours
 
Specialties
Specialities: 
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
3.8/5
The hours of operation are convenient for customers
3.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
May 15, 1999
THE MECHANICS ARE FREINDLY AND VERY PROFESSIONAL. I HAVE NOT HAD ANY PROBLEMS WITH MY CAR SINCE. THEIR PRICES ARE VERY RESONABLE AND I DID NOT FEEL THEY TOOK ADVANTAGE OF ME LIKE OTHER SHOPS HAVE DONE.
Oct 13, 2010
My experience is with CV joints. For my other car and its problem, they gave good recomendations over the counter.
Jun 12, 2015
  • DavidMarne
I came in today to Auto Air & Axle for a second opinion, after being quoted over 2K for an urgently needed total AC system for a 2005 Honda CRV from Gillman Honda. Auto Air & Axle said they could do the complete job for $720.00 but of course using new but aftermarket parts. (with a year guarantee). I said go ahead. They just called me to pick up my car and that there would be NO CHARGE it turns out that there was a wire unplugged! ! ! ! ! The factory trained technicians at Gillman Honda couldn't figure that out after inspecting the car for over an hour! They wanted over $2,000.00 for what was FREE at a reputable repairs shop. Auto Air & Axle now has a customer for LIFE!
Sep 07, 2015
  • Chuckster
"Permanently-lubricated" ball joint on keepsake vehicle stored in garage for close to a decade (accumulated 2k miles just to keep the ac and gas relatively fresh and battery charged) dried out due to torn rubber boot. Reliable dealer service adviser had warned me of the potential problem several years ago, so I knew exactly what was wrong. Didn't want to pay dealer labor rates for an 18-year-old vehicle, even though it is in remarkable condition (literally, elicits comments on every service drive). Checked out Air Auto and Axle, seeking a suspension specialist at a lower price. Asked them to replace upper and lower ball joints, as seems to be standard procedure when replacing any. They called me back after thoroughly inspecting the vehicle and told me the lower ball joints are in perfect condition and did not need to be replaced, saving me half of what already was half what the dealer would have charged. I obviously was sufficiently impressed with the capabilities and integrity of Auto Air & Axle staff to voluntarily write this review and will depend on them for future suspension service on all my vehicles.

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