Alamo Auto Doctor

  • 3.0 of 5 stars
3 reviews

10614 N IH 35, San Antonio, TX 78233, us

(210) 657-0911

Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
3.0/5
They are competent
3.0/5
Their repair price is reasonable
3.0/5
They complete the work in a timely manner
3.0/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
3.0/5
They treat male and female customers in the same manner
3.0/5
They are always honest
3.0/5
I would use this mechanic again
3.0/5
I would recommend this mechanic to others
3.0/5
They fix the problem the first time
3.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
3.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Feb 24, 2013
  • Texas Public Radio
Rick and his wife, Kim, own Alamo Auto Doctor. I trust Rick with my cars and my family because that is who he is taking care of when he works on my vehicles. He is trustworthy, an expert trouble-shooter, and his pricing is very reasonable - He really cares about helping people. In my opinion, Alamo Auto Doctor is the best auto repair shop in San Antonio!
Aug 17, 2015
  • Freebie
I was referred to this business by a friend who had them rebuild an old Jeep. Supposedly experts on Toyota Land Cruisers and 4-Runners, this seemed an ideal shop to help restore my old '87 4-Runner. $3300.00 later I have a vehicle whose brand new air conditioner doesn't work properly. Buyer beware! This business' receipts offer no written or implied warranty and the shop refuses to even look at their own work. To add insult to financial and automotive injury, the owners treated me like a criminal and I was referred to as an "idiot" when I tried to communicate with them about why the AC still didn't work. I see there are other positive reviews for their services on this site and, at first, this husband and wife team seemed to be very helpful and willing to accommodate the gradual restoration of an old vehicle. In the end, however, they both turned out to be remarkably unprofessional and downright rude. Are there ANY HONEST mechanics left in the world?!?
Aug 24, 2015
  • N/A
  • Freebie
Correction to the previous review. Although Alamo Auto Doctor's customer service was atrocious and their invoice doesn't have any written or implied warranty, it turns out there is nothing wrong with the AC they repaired. The newly installed system is a conversion from the truck's original. The original coolant gas is no longer used and these conversions are notorious about high performance in extremely hot weather. 'nuff said

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