City Automotive

  • 3.2 of 5 stars
2 reviews

16301 Fm 1325, Round Rock, TX 78728, us

(512) 388-4856

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Hours
 
Specialties
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
4.5/5
They are competent
3.5/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
3.5/5
They respond well when they screw something up
3.0/5
They take the time to explain the problems and necessary repairs
4.5/5
They treat male and female customers in the same manner
3.0/5
They are always honest
4.5/5
I would use this mechanic again
1.0/5
I would recommend this mechanic to others
1.0/5
They fix the problem the first time
3.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
2.0/5
Jan 22, 2009
Sep 08, 2013
  • JohnTwo
We used City Automotive for years with pretty good satisfation. They had a change of ownership in 2012 and it's been down hill since then. Their competence seems to have dropped. They spent a week working on the AC of an old Odyssey and made no progress - we ended up taking it to a dealer. They also made no progress on another car we brought to them. They have become unresponsive - I ask questions and I get a blank stare and they seem to have stopped calling with updates on the car. It's really too bad - we liked this place. But we won't be going back.

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