Hope Automotive

  • 4.7 of 5 stars
3 reviews

3815 Lexington Blvd, Missouri City, TX 77459, us

(281) 499-0441

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Website URL: 

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.3/5
They complete the work in a timely manner
4.5/5
They respond well when they screw something up
4.5/5
They take the time to explain the problems and necessary repairs
4.3/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.5/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
2.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Jul 02, 2006
I own a repair shop in Austin. One of my customer's broke down while visiting Houston. My son lives in Missouri City, so I called and asked him for a referral. He recommended Hope Automotive. I called Hope Auto, and spoke with the owner, Mark, explaining the circumstances of the breakdown; white smoke from the exhaust, indicating a blown head gasket. Mark arranged to have the vehicle towed to his shop, and diagnosed it as a blown head gasket. He added sealer to the cooling system, as it did not yet have water in the oil, and warned my customer of the risks, but said it is possible he might make it back to Austin. Okay, you're asking yourself, "what is so special about this"? Mark did not charge my customer for the tow, the diagnosis, or the sealer. He knew this man had an unexpected breakdown while visiting another city for the day, and needed to return to Austin. We can't do this on a regular basis, or we won't be able to keep the doors open. However, this is an honest shop with a heart assisting a motorist in a very bad situation. This good deed should not go unnoticed.
Nov 07, 2011
Feb 25, 2014
  • Darlin_Nikki77
The difference between a “Good Mechanic” and a “Bad Mechanic” . Took my car to a crooked mechanic… in addition to being ripped off… I was told that I needed to replace my O2 Sensor, both rear shocks and my Catalytic Converter….. Took my car to Hope Automotive off of Lexington Avenue in Missouri City and was told that my O2 Sensor is good, My right shock was simply loose and needed to be tightened...not replaced and my catalytic converter is bad, however it is covered by warranty up until 80,000 miles… all I need to do is take it in to the dealer and have it replaced free of charge!.. It's very, very hard to find an honest mechanic, BUT... I have found The Best! I highly recommend this repair shop to anyone looking to have quality work done at a fair price by trustworthy professionals! Signed, Happy Camper!

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