Absolute Hyundai

  • 5.0 of 5 stars
1 reviews

16230 LBJ Frwy, , Mesquite, TX 75150, us

(888) 326-9959

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Air Conditioning work
Has ASE certified mechanics
Does body work
Specializes in Brakes and Mufflers
Happily gives binding estimates
Specializes in Radiator work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
N/A
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
5.0/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
N/A
Oct 13, 2012
  • Whoopsasswheeler
I was really terrified. My engine light had been on for MONTHS. I know, I know. I was told from the dealership from which I bought it that it needed a gas cap, so I didn't worry too much. When it came time to get it inspected, it wouldn't pass. I took it to a local shop who is actually quite trustworthy and they couldn't figure it out. The test said it was likely not the gas cap. I am a single mom; the thought of hundreds, perhaps thousands, of dollars in repairs made my literally ill. (I'm an English professor...I do not use the word "literally" when I do not mean it.) The first shop had turned off my check engine light. They said to go buy a cap anyway and MAYBE it would work and to drive 40-50 miles and see. I made it to 43.3....enough to cheer, right? But alas... My inspection sticker was now over 2 months past due and I live in the middle of Cop Central (really! A major Dallas Police hub is 2 blocks from my apartment.) I knew I had to call a dealership. Absolute was the closest to me, so I made an appointment. Greg Vonreaden met me at the bay. He told me that it STILL might be my cap...that after-market ones rarely work and that I should buy a real Hyundai cap. Here is where I was very encouraged with the service. Obviously, he COULD have taken my car right then and there and done all the tests and so forth. But he knew my situation and we tried the $27 fix first. Sadly, it did not resolve the problem. I took the car back a few days later. I had an answer within a couple of hours. It was a stuck valve and would run me about $200. Not the BEST news ever but since I was fearing much more, welcome news. And here's the thing: He COULD have stuck me with plenty of more charges. My 2008 Hyundai has 75k on it. It needs a new timing belt pretty soon. All kinds of fluids need to be flushed. It wouldn't have taken much to convince me, probably, that these needs are dire (not that I could have afforded them right now even if they were, but I certainly would be driving around afraid.) I will def be back when I *can* afford these things better or when anything else may go wrong. I appreciated not being taken. While Greg could have stuck me with a much bigger bill at the outset, instead he was kind and reasonable. For these reasons, he has a long time, rather than a one time, customer. Thanks, Greg!

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