Acute Auto Care

  • 4.7 of 5 stars
12 reviews

890 N Mill St, #110, Lewisville, TX 75057, us

(972) 420-8450

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Hours
 
Specialties
Specializes in Brakes and Mufflers
Specializes in Radiator work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
4.8/5
They are competent
4.7/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
4.2/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
4.8/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.8/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Aug 09, 2006
These people were Great!! In Texas you CANNOT go without air conditioning, so when we had to replace the entire unit, we groaned. The price was reasonable, they fixed the car within 24 hours of receiving it, helped us understand what went wrong, gave us super service, AND they provided an air-conditioned rental while we waited for our repairs. As far as I'm concerned, they went far more than the extra mile for us and took some of the sting out of an otherwise unhappy situation. This was the first time we went to this shop, but it will surely not be the last!
Mar 24, 2006
I was having problems with the security system on my CRv. Took it to three different Honda dealers. They couldn't find the problem. Had heard about this shop on the Honda beat website, so I thought, why not...give them a shot at correcting the problem. I took the CRv in and within 10 minutes, they had it in the shop. Before my wife could pick my up, they had already found the problem. A faulty door switch. Why couldn't the dealers find this? Did they even try to find the problem? Or just try to reset the alarm? Don't know. The owner and the mechanic there both had come from a local Honda dealer, so I trust that they have the training they need to work on Hondas.
Feb 12, 2005
This auto repair shop goes out of its way for its customers and has helped me`,even at night. I had an accident one evening and the owner was there to pick me up , tow truck for my car, and a safe ride to my home that night. They took care of everything gave me a rent car the next morning, amd delivered my car to my home in a week. Another time I hit a curb and busted two rims and tires, at night...the owner came picked me up, tow truck for the car, took me home and had my car ready for me the next afternoon. The are a quality, personal care,knowledgeable and honest auto repair shop.
May 02, 2006
Have taken my Honda accord there a few times, I like the fact that they only work on Hondas, And know exactly what goes wrong on these cars and how to fix them, Also like the fact that all of their prices for maintenance and repairs are listed on their website, so no surprises or estimates, that being said, I think their prices while well below Dealer prices are a bit high, for repairs that are not Honda specific I take the car to a local mechanic, For example after my 60,000 mile maintenance they want to charge me $125 to clean the gunk out of my throttle body, all they have to do is spray it with cleaner and wipe it clean, maybe use a brush, I just spent $300 for "maintenance" they could have do it for free while they were changing my filters, So I have to do it myself, Thanks
Feb 15, 2007
We have a Honda with 180,000 miles on it, and it needed the timing belt, water pump, etc. repairs. They took the time to go over the car thouroughly, let us know the good and bad, and worked up an estimate based on what we could afford and what we could wait on. They helped us on the "fix it or buy another one" question. They are professional and quick. Very personable shop.
Nov 06, 2008
They have done great work on my daughters Honda in the past (and three other veh.). They seem to really care about my cars. They don't leave them out at night. They keep them locked in a garage, which I really appreciate because I don't worry about theft or vandalism. (I had a car stolen from a dealership before) They are also quick. It's never taken more than a day for repairs and if you stay there while they repair, they have a nice quite waiting area with TV, movies, wireless...
Nov 07, 2011
Apr 18, 2011
I have always been a true believer in taking my cars to the dealership where I purchased my Acuras. I moved to Texas three years ago and I decided to give them a try. I have been taking my cars and my immediate family cars to them ever since. I have 100% confidence with the maintenance they perform on our vehicles!
Apr 19, 2011
I bought a Honda Civic for my son to drive for his first car. It had some problems upon purchase that I was aware of. Acute Auto Care was able to make the appropriate repairs in a timely manner and did not overcharge me. The staff is extremely friendly and knowledgeable. They thoroughly explain what is wrong, how it relates to the operation of the car and gave me a complete breakdown of repair cost. My entire family uses this service center and have always raved about the customer service they have received.
May 07, 2011
I have had several repairs at this shop and have never found a privately owned shop that is this outstanding. In fact, when I was recently looking for a car, I would only consider Honda because I didn't want to change mechanics! Hondas are great, reliable cars, and these guys know them very well. Happy to hear they will now service other Asian imports. After I wear out my Honda, I may actually look at other brands. Nahhh! Keep up the great service, you guys!

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