Tech Auto Maintenance

  • 5.0 of 5 stars
5 reviews

37 Waugh Dr, Houston, TX 77007, us

(713) 863-8244

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Hours
 
Specialties
Has ASE certified mechanics
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.8/5
They complete the work in a timely manner
4.8/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.6/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.3/5
Apr 17, 2008
I am extremely lucky to work across the street from Bobby's shop and was referred to him by a coworker who had a good experience. I have had three items worked on at his shop and each time the work was done quickly and the problem was fixed. I feel like I can trust Bobby. His shop is neat and clean and he treats me with respect. I am glad to have found him and would have my car towed past many, many shops to get to his.
Jul 16, 2006
THese guys are ABSOLUTELY PHENOMENAL!! I would recommend switching from whatever mechanic you're using and going with Bobby at Tech Auto...if you're anywhere in the Houston area or surrounding 100 miles! Bobby has gone through extremely lengths to help me. When I went in for a problem he recommended that I take it to teh dealer to have it repaired for free under the extended warranty. When they refused to fix it and topped it off with terrible customer service, Bobby was there with me explaining the problem in detail, providing me with PRINTOUTS of the engine, it's problem and the standardized rates of repair. It was a several month ordeal going back and forth with VW, until I finally gave up and had him repair it for much cheaper, much more reliably, in the same day! Many times I've gone to the dealership to check something out...they tell me I have X,Y,Z wrong with my car (none of which were what i went in there for) and when I take it in to Bobby, he's tells me straight that XYZ does NOT need to be repaired and not to waist my money on it. HE's a STRAIGHT SHOOTING, NO BULL GUY, WHO CARES ABOUT HIS CUSTOMERS. I'm moving to New Mexico next year, and I just might drive back whenever I need maintenance!
Jun 10, 2007
Bobby is a down to earth guy that tells it like it is. I had a front end condition in need of repair and they found some additional work that needed to be done. He called me and explained the situation but I did not feel pressured in any way to have the additional work performed.
May 30, 2010
I am very pleased with their service - I am still recovering from a rip-off garage where I wasted money for several years. Tech Auto is not necessarily the cheapest, but they do it right the first time and don't try to sell you something you don't need. When my daughter was buying a used car, I had them give it the once-over, and they gave it a clean bill of health (and it HAS turned out to be a great buy). What really impressed me the other day was finding out they keep a detailed log of your mileage and repair history - contrast that with the vacant stares and high turnover among "service managers" at dealerships. The repair history can be very helpful in deciding when it is time to sell an older car (I am the type that wants to squeeze every mile out of my vehicles).
Jul 12, 2016
  • Kat79
I first started using Bobby in 2004. I have used Bobby's shop for oil changes to major repairs. He has always been honest about what work needs to be done and what work doesn't. He tracks the recommended maintenance items for my vehicles and completes the work in a timely fashion. For any major repairs, such as belts and AC, I have priced out the work and Bobby's price is the lowest (by up to 25%) and he completes the work in a day. I would recommend Bobby to anyone in my family or any of my friends.

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