Hare Repair Incorporated

  • 4.9 of 5 stars
9 reviews

5815 Star Ln, Houston, TX 77057, us

(713) 974-0411

Email: 

Website URL: 

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Hours
 
Specialties
Happily gives binding estimates
Guarantees all work for at least 1 month or 1000 miles
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.8/5
Their repair price is reasonable
4.6/5
They complete the work in a timely manner
4.9/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
4.9/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
4.6/5
The shop is located in a safe neighborhood
3.9/5
The hours of operation are convenient for customers
4.4/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
3.8/5
Nov 07, 2011
Dec 14, 1999
These guys are great! Very witty and smart people. Anecdote: I had take my Nissan in to deal with an oil leak. They had a look and said that I needed an expensive seal replaced. Also, because of what they had to remove to get at the seal they said I might as well get my timing chain/belt replaced too. I agreed, gave them my credit card number and prayed that it was no more that the 400 or so dollars they quoted. Two hours later they called back and said they didn't need to do either after all. They fixed the leak and charged me 150 bucks (mostly labor). NOTE: I had agreed to the expensive service and gave them my credit card number. They could have charged me and I would have never known but they didn't. This is a sign of great honesty and professionalism on their part. Their work is excellent and they don't charge you for things that don't need fixing.
Oct 26, 2001
We just moved to Houston and had a trusted mechanic back home. We were afraid we would have to go through a few shops before we found someone we could trust. On the first try, we went to Hare Repair. The shop is very friendly and they have a great sense of humor (kinda like the Car Talk guys!). They looked at my pick-up, assessed the problem (or really, lack thereof) and didn't try to sell me something I didn't need. They even recommended a quick fix for one issue that I can do myself! I will be going back to these guys!
May 09, 2001
John doesn't recommend repair until it is needed. Then he expains the options. He has regularly protected me from spending more on repairs than I need to. Very competent. Friendly
Feb 26, 2005
Great guys that have talked to me honestly about what does and does not need to be fixed on my car. The understand that money is an issue and most people can't just pay to have every little thing fixed on the car that probably needs it.
Nov 07, 2011
  • N/A
Sep 09, 2008
I've been taking my old cars there since 1995. The owners, Eric & Jim, have always treated me fairly and have always tried to save me money, especially when money was tight, for which I am grateful. They themselves work on the cars and their other mechanics have been with them for many years. Note: At the time I added this comment, Car Talk didn't show the shop's address. It's 5815 Star Lane, 77057. That's a just couple of minutes from the Chimney Rock exit on 59.
Jul 12, 2013
  • texang73
Love these guys! Honest, dependable, kind, knowledgable, well-priced & don't treat me differently because I'm a woman. I recommend them to every one I know. I've used them for over 5 years for two different vehicles & the work, customer service, etc is always top notch!
Oct 16, 2013
  • catgirl200205mp
I found this shop on Car Talk back in 2009 and have to say this is the best car repair experience I have ever had. This may sound crazy but I almost enjoy taking my car there. Eric and Jim (and Tom, now retired) are fair, honest, have a long line of loyal repeat customer because everyone in the shop is competent and very entertaining. I have been taking my Mazda Protégé 5 2002 there since 2009 and will keep taking it there until it literally falls apart....I always leave happy, laughing.

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