Ken's Automotive

  • 4.9 of 5 stars
8 reviews

203 Laurel Dr, Friendswood, TX 77546, us

(281) 996-8370

Email: 

Website URL: 

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Engine Rebuild work
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
4.7/5
They complete the work in a timely manner
4.1/5
They respond well when they screw something up
4.8/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.9/5
The hours of operation are convenient for customers
4.6/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Nov 06, 2011
Jan 21, 1999
Vic has been my mechanic for my last three cars (about 13 years). He kept the first car going when I was single, teaching in a Catholic school, and unable to afford a new one. Now two of my friends, my brother- and sister-in-law, my husband, and me all take our cars to Vic. He is also the mechanic for the local police department, so he must do good work (and yes, the local police do have a reputation for catching folks!).
May 27, 2007
I was traveling through the area and had a problem with my Nissan Pathfinder. I had taken it to the local dealership but had received horrible service there. Days after working with that dealership a new problem came up - no dash lights on my vehicle. I went back to the dealership to see if it was something they did. They swore the entire system that turned the headlights on would have to be replaced at a cost of $300. I decided to dig around for other options. This website was recommended to me and I found Ken's Automotive just around the corner from where I was staying. Ken identified right away that the problem was simply a blown fuse and figured out what caused the fuse to blow. New fuse was put in and new trailer light connection installed for an excellent deal. I would highly recommend this repair shop to anyone. Excellent trustworthy service.
Apr 03, 2011
Someone gave us a twenty-year old van equipped with motorized wheelchair ramp, since I have a child in a wheelchair. It was parked in front of the house when we had one of our periodic floods in Friendswood. The motor that operated the ramp was under water. Ken got a replacement motor (from an appliance parts store, I believe,) and got the ramp working again. How many shops would have bothered to work on this? I was very touched.
Apr 03, 2011
Ken has done repairs on my last two cars, and on my brother's ancient Izusu. He kept the Izusu going for 22 years.
Aug 11, 2014
  • LivingInFriendswood25years
I've had this Honda Civic SI for 7 years (since 2007), this is the first time this car has been in the shop. They fixed in in a day. Couldn't ask for better service. Also, my prior car was a Honda Odyssey (from 2000-2007). It rarely needed work, but when it did, they explained what was wrong, repaired it quickly and gave me fair pricing. Ken is also so refreshingly honest. When the Odyssey was at 200,000 miles, the transmission was failing. He knew I only had the one vehicle and need a reliable car, so told me that though he could replace the transmission and it might go another 200,000 miles, in the next few years, I could expect belts, hoses, and possibly the air to fail, so I needed to think about did I want to put the money in a new transmission or in a new car...a good man.
Mar 10, 2016
  • jtom58
I have trusted Ken to to do numerous repairs on my aged vehicles for about 15 years now. I have recommended family and friends to Ken and have heard nothing but good things about his work. My only wish is that he would be open on Saturdays. But I guess we can't have everything.
Jul 10, 2017
  • N/A
  • maris
I am a female contract driver and I deliver auto parts all day long in the heat. And I delivered to Ken's Auto Parts. So he offered me a deal where he would only make me pay $100 for me to have AC again cause he said he knows what it feels like to be young and broke. I thought he was very sweet at first. And right now I am really hurting on money and living paycheck-to-paycheck but luckily my birthday is coming up on the 19th of July and my mother and roommate were going to split the difference. So I dropped my truck off at around 9 in the morning today and told him to just take a look at the clutch switch below the pedal because it was getting really hard to start and my brake lights weren't coming on just look not touch. And about an hour later he calls me and tells me oh I have some bad news we're going to have to replace your whole entire AC when I just got a brand new compressor about 3 months ago and had charged it up. And everything worked fine it was just leaking from the manifold hose in the back. And he said it was going to run me about $500. So of course I said no that I can't afford that right now I have $1,000 rent and 2 kids and 2 truck notes I can't afford to pay that. And he got all butt hurt even though he knew the situation from the get-go and said "okay well I replaced your clutch and gas switches " that I was having issues with that I just told him to look at not touch and told me he was charging me $70 for the parts and at first he said that they were not working still even after the parts and then he called me back at third time and told me that they were working. But also told me that I needed a support bar for the clutch and pedals and it would cost me about $270. So from there I was kind of thinking something's not right. He was just trying to up charge me the entire time I was talking to him. So when I got the Ken's and looked at my compressor which was making a noise by then and dropping my RPMs for some odd reason. I looked at my compressor and it was the WRONG one they had switched my compressor the brand new one with the parts stickers still on it and put an old nasty one with rusted bolts in there. When I confronted him he told me f*** you you got it for 70 bucks take it and leave and don't ever come back. So I pretty much just paid $70 for someone to f*** my s*** up. So now I have to sit here in 98 degree weather delivering parts and a tiny little black truck with leather seats. Just to give you a gist of how much I weigh it's about 116. So thank you Ken's Automotive. By the way just cause im a girl doesn't mean i don't know anything about cars or how my parts look. I work on my truck as well. I buy my own parts.

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