Dealer Alternative Factory Trained Honda/Acura Experts

  • 5.0 of 5 stars
5 reviews

2701 White Settlement Rd, Fort Worth, TX 76107, us

(817) 870-5096

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Hours
 
Specialties
Specializes in Transmission work
Specializes in Air Conditioning work
Specializes in Brakes and Mufflers
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
5.0/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
5.0/5
I would recommend this mechanic to others
5.0/5
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.5/5
The hours of operation are convenient for customers
4.5/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
5.0/5
Dec 09, 1999
Danny recently performed the 180,000 mile service on my 1991 Honda Accord, The Dealer Wanted $922.00 (not including sales tax)to perform the complete service including my cars second timing belt replacement, Steve the owner told me they charge $696.00 for the service including tax. (He told me they always include the sales tax in their estimate as to avoid any confusion. Danny explained every phase of this service as he was showing me my old parts,(WOW) and the fact that they use only new Honda parts and the importance of doing so. To my surprise Danny even cleaned and re-aimed the windsheild washer nozzles, RE-PAINTED my windsheild wiper arms checked the air in my spare (it was empty) and he discovered my tire tool was missing and gave me one. This was my first experience with them and they have just spoiled us, they always do the little things that make all of the difference in the world. All of them are great and I strongly recomend them SEE their WEB site at Hondamotive.com They always treat me as an equal
Jan 22, 2004
the shop is great. they take time to fully explain what is wrong with the car and how they will fix it. they are also really good about offering rides back to work while they deal with the car.
Nov 07, 2011
  • N/A
Sep 13, 2010
The air conditioning on my 2004 Accura wasn't working consistently, and I took it to the Dealer who said I needed a new compressor and clutch at a cost of $1,500. That didn't make sense, given the AC worked about 50% of the time, so we took it to Dealer Alternative. They were awesome, worked all morning to duplicate the AC problem, and then the diagnosed it as a broken relay which they fixed for $135, just $20 more than it cost me to get the incorrect diagnosis from the Dealer!! Dealer Alternative kept me informed as they worked on the car and found the issue, and they had it fixed in just one day. I couldn't be more pleased with their excellent customer service, workmanship and honesty. I'll be a return customer for sure!
Oct 09, 2014
  • Cricket007
Steve Metcalf did a fantastic job on my Acura in August. It needed extensive work due to the 105,000 Owner's Manual specs. I got the Timing belt package, brake job, belts, fluids, alternator that blew on my drive there, replaced axel and a few other things. My car is running great. Steve is not only a nice guy, he is a great mechanic with much attention to detail. Thanks too for painting my windshield wipers and cleaning the inside of my windshield better than I have ever been able to do. I will see Steve the next time I need anything fixed on my car. His rate was more than reasonable.

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