Austin V Shop

  • 5.0 of 5 stars
3 reviews

12217 Roxie Dr # A, Austin, TX 78729, us

(512) 250-5353

Email: 

Website URL: 

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Hours
 
Specialties
Reminds you when routine maintenance is needed
Has ASE certified mechanics
Happily gives binding estimates
Loaners
No
Notes
 
They are always honest
5.0/5
They are competent
4.7/5
Their repair price is reasonable
5.0/5
They complete the work in a timely manner
5.0/5
They respond well when they screw something up
5.0/5
They take the time to explain the problems and necessary repairs
5.0/5
They treat male and female customers in the same manner
5.0/5
They are always honest
5.0/5
I would use this mechanic again
N/A
I would recommend this mechanic to others
N/A
They fix the problem the first time
5.0/5
The shop is located in a safe neighborhood
4.7/5
The hours of operation are convenient for customers
5.0/5
They are near public transportation (or provide loaners, shuttle bus, rides as needed)
4.0/5
Dec 29, 2004
Andy at the Austin V Shop goes completely out of his way when it comes to customer service. He has personally driven me to work when I dropped off my car and didn't have a ride. (I know he offers rentals in some cases where the repair will take days.) He works with extended warranties and has the latest Volvo software to diagnose 'check engine' problems. He arranged a rental car through my extended warranty for me over a busy weekend. That was the one and only time I ever had to leave my car overnight. Finally, when I moved to Orlando and had a problem he found a local shop that would take care of me. Andrew Seibel's Austin V Shop is simply the best Volvo repair shop in Austin.
Mar 11, 2005
Andy and Mike are by far the best Volvo mechanics in town (believe me, I've been to nearly *all* of them)! Don't waste your time with other local repair shops that either: 1. Don't have a clue about Volvos; or 2. Charge out the wazoo for stuff you don't really need or don't really fix the problem the first time. I almost had given up on my car before going to Andy and Mike. They gave me a fair deal and actually fixed the car the first time! The Volvo is not the cheapest car to own but it's long-term performance will surely benefit from V- Shop TLC and expertise!
Jul 26, 2007
I've driven in several times just to get their opinion about a possible repair. They have jacked the car up, looked at it, and even when I told them I thought I needed a particular repair, they insured me that I didn't. MOST shops would have done the repair anyway. I even waited for an hour or so while they replaced a motor mount at a reasonable price, and I didn't even have a previous appointment. I'll be using them for all my Volvo work.

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